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Education answer to alarming problem of user error

February 27, 2013Tess Nacelewicz

MESA, Ariz.—“Alarm schools” run by law enforcement agencies—where repeat false-alarm offenders go to learn about their systems to avoid more false dispatches—have been found to work very well.And now the Arizona Alarm Association (AzAA) is considering a new approach that could make them even more effective: encouraging alarm owners to take such classes before they ever offend—to help make sure they don't.“Several of the residents going to the schools have...

Alarm Schools, AzAA, Maria Malice, Ron Walter, Security Industry Alarm Coalition (SIAC), Sheila Chavez