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AI transforms residential security: Smarter installations & adaptive access control

July 8, 2025Ken Showers, Managing Editor

MILWAUKEE — Residential security installers are using artificial intelligence to build systems in a way that “empowers smarter, faster decision making around user access policies,” says Johnson Controls' Gerry Pittman, changing the face of the market. Pittman, senior product manager at Johnson Controls, talked with Security Systems News about how AI is evolving from a bolt-on application to a technology that complements and enhances existing workflows to improve...

Artificial Intelligence (AI), Gerry Pittman, installers, Johnson Controls (JCI), Residential Security