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Convergint closes on BranchServ and CustomVault acquisition

Convergint closes on BranchServ and CustomVault acquisition

Convergint closes on BranchServ and CustomVault acquisition

SHAUMBURG, Ill.—Convergint Technologies, a global leader in service-based systems integration, announced it has closed on the acquisition of Custom Vault Corp., which includes its BranchServ and CustomVault divisions.

Convergint is an emerging leader in security for the financial market, holding service-based agreements with 17 of the 20 largest banks in the United States. With this acquisition, the company will have an expanded capability to assist financial institutions in improving operational efficiencies, reducing overall costs, and enhancing the overall customer experience. As a result of the business combination, Convergint is on track to execute a service run rate of over 250,000 service calls annually, nearly an 80 percent increase to 2020 performance.

“We are elated to officially welcome colleagues and customers from BranchServ and CustomVault to our global platform,” said Ken Lochiatto, Convergint Technologies CEO of. “This acquisition further accelerates our growth strategy across the financial industry, helping to service many of the largest branch networks across the U.S. Together we’ll continue to operate as a people-centric company, fostering an inclusive, supportive culture and continuing to be our customers’ best service provider.”

Founded in 1984, CustomVault designs and installs complex, high-security modular vault solutions for several industries, including government and military, healthcare, financial, and more. In 1999, the company expanded its servicing capabilities to the financial industry and launched BranchServ, a leading security and automation equipment and service provider for financial institutions nationwide.

“The cultural alignment between our organizations has been central to our decision to join Convergint,” said Custom Vault Corporation CEO Tom Brennan. “Combining our expertise and resources will undoubtedly propel our business to new heights and enable us to provide our customers with unrivaled service.”

Custom Vault Corporation brings the total amount of Convergint acquisitions to 44 since 2014.

Convergint Technologies is a $1.4 billion global, industry-leading systems integrator that designs, installs, and services electronic security, cybersecurity, fire alarm, and life safety systems. To learn more about Convergint, visit


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