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NMC unveils new website designed to amplify user experience

NMC unveils new website designed to amplify user experience

LAKE FOREST, Calif.—National Monitoring Center (NMC) recently unveiled its new website, designed to support its strategic goal to provide an exceptional experience to dealers and integrators through an intensive focus on quality, simplicity and consistency.

“The primary goal was to enhance value by creating a unified platform that improved visibility, functionality, and ease of access to information,” NMC President, Woodie Andrawos, said in the announcement. “This website achieves this and demonstrates NMC’s unwavering commitment to developing opportunity for our dealers.”

The multi-phase project involved feedback from dealers and integrators, as well as NMC sales, customer service representatives, engineering, commissioning, onboarding, operations, dealer relations, and management teams. The professional development team used the insights and pain points to identify new opportunities as a clear context for design and navigation.

Goals for the new NMC website included:

  • Simplifying the site by reducing options to the most critical actions allowing users to
  • navigate easily to the appropriate page
  • Enhancing, highlighting, and streamlining dealer and integrator tools and resources
  • Increase value as a repository of thought-leadership, tools, and apps
  • Integrating functionality and features to create a seamless user experience

The new website represents an intuitive market-leading platform that allows users to quickly access information and capabilities that support business growth.

“The launch of the new website has been hugely successful and will allow our partners to respond to changing and growing monitoring needs with informed agility,” Andrawos added. “It is a new era in the security industry and we are excited to move forward with a platform that complements the new dynamic,”

To view the new website, click here.

National Monitoring Center (NMC), a Netwatch Group Company, is a premier third party monitoring company in the United States with monitoring centers in CA and TX. As part of The Netwatch Group, NMC expands its suite of wholesale monitoring services with proactive video monitoring, exclusively available through its channel partners. For further information, please call 877-353-3031 or email at [email protected]


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