TMA names Motorola Solutions platinum partner

MCLEAN, Va. – The Monitoring Association (TMA) has named Motorola Solutions a Platinum Communications Partner in support of the Automated Secure Alarm Protocol (ASAP), recognizing the company's leadership in improving the public safety ecosystem, telecommunicator wellness and modernizing digital alarm communication between monitoring centers and public safety agencies. As one of the largest providers of computer-aided dispatch (CAD) systems, Motorola Solutions encourages ASAP adoption among emergency communications centers (ECCs) and works to provide connectivity to ASAP Service within its CAD solutions. "Working with Motorola Solutions CAD systems enables us to meet agencies where they already are - within their existing CAD environments," said Karen Carlson, vice president and general manager of ASAP Service. In 2025, Motorola Solutions introduced a cloud-based capability to simplify integrating ASAP alarm data into emergency communications workflows. The company recently expanded this capability across its command center software portfolio, including CommandCentral Aware, PremierOne and Flex, to promote seamless ASAP connectivity for its customers. This integration helps public safety agencies deploy the service more quickly and with fewer technical barriers. For ECCs already using Motorola Solutions CAD systems, enabling ASAP becomes a natural extension of their existing infrastructure to help reduce deployment time and cost. "Seconds can make all the difference in an emergency," said Todd Piett, senior vice president, Command Center and Cloud Solutions, Motorola Solutions. "By creating a direct digital connection between alarm companies and 911 dispatch software through the ASAP Service, we can help keep emergency lines open for those in need while reducing manual coordination for dispatchers."

• Related reading: Motorola Solutions to acquire D-Fend Solutions for $1.5B