Tag: The Monitoring Association (TMA)
Florida county launches ASAP Service
January 20, 2026SSN Staff
OSCEOLA COUNTY, Fla. — Osceola County, located within the Orlando metropolitan area, has announced that it is now live with Automated Secure Alarm Protocol (ASAP) Service, a technology that automates alarm notifications and significantly reduces the burden on 911 telecommunicators in the county’s emergency communications center (ECC).
In 2025, the ECC handled more than 12,000 alarm notifications. Post implementation of ASAP, the center is expected to save telecommunicators between...
TMA appoints Evan Newman as director of strategic growth & membership
January 20, 2026SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced the addition of Evan Newman to its team as director of strategic growth & membership.
In this newly created role, Newman will lead strategic efforts to grow, engage, and retain TMA’s membership, bringing more than 10 years of membership and marketing experience to further support the association’s growth and commitment to the monitoring and security industry.
“I’m grateful for the opportunity to step...
TMA Louis T. Fiore Electronic Communications Scholarship now open for applications
January 13, 2026SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the application period for the 2026-27 Louis T. Fiore Electronic Communications Scholarship is now open.
The scholarship is open to anyone studying an electronics curriculum, specifically electronic communications, or software development related to electronic communications, regardless of financial need. Students seeking such a degree in electrical engineering or an associate degree in electronics at any nationally accredited...
TMA appoints Jessica Franklin as chief of staff
November 24, 2025SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced the appointment of Jessica Franklin to the organization’s newly created position of chief of staff.
An accomplished association professional with nearly 20 years of experience, Franklin’s talents span event planning, operations, and customer service.
“I am honored to step into this pivotal new role at TMA,” Franklin said. “This role presents an exciting opportunity to work closely with the association’s...
TMA’s 2025 OPSTech welcomes record-breaking attendance
November 21, 2025SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) welcomed over 150 monitoring and security professionals to Addison, Texas, from Nov. 11-14, for its 2025 OPSTech, with the annual meeting drawing the most attendees in its five-year history.
Over the course of three days, attendees took part in dynamic sessions and interactive roundtable discussions led by respected industry leaders and technology innovators.
“From the opening Welcome Reception to the closing workshops, this year’s...
Guardian Protection’s monitoring centers attain ANSI/TMA AVS-01 certification
November 14, 2025SSN Staff
WARRENDALE, Pa.—Guardian Protection has announced that its 24-hour monitoring centers have attained ANSI/TMA AVS-01 certification, a standard introduced in 2023 and currently held by fewer than 10 security monitoring centers in the U.S.
AVS-01 is a standardized scoring metric used to report unauthorized human activity - such as a burglary detected by an alarm system - to an emergency response agency. The scoring provides greater situational awareness to first responders and can be impactful...
Northborough Police Dept. becomes first in Massachusetts to go live with ASAP
November 6, 2025SSN Staff
NORTHBOROUGH, Mass.—The Northborough Police Department (NPD) has become the first law enforcement agency in Massachusetts to go live with the Automated Secure Alarm Protocol (ASAP) Service, which automates the exchange of alarm information between alarm monitoring companies and emergency communications centers (ECCs).
NPD deployed ASAP View, a web-based solution that enables faster, more accurate alarm delivery directly to emergency communications personnel. For Northborough, ASAP View provided...
TMA’s fresh vision for a connected future
November 5, 2025Cory Harris, Editor
MCLEAN, Va.—The Monitoring Association (TMA) is entering a new chapter with the appointment of Whitney A. Doll as CEO and Alan Gillmore as president - two leaders with visions that promise to shape the future of professional monitoring.
Evolving education and workforce development
Both leaders emphasized the need to modernize TMA’s educational offerings to keep pace with rapid technological change. Doll highlighted AI, cybersecurity, and data...
Hennepin County Sheriff’s Office launches ASAP Service
October 22, 2025SSN Staff
HENNEPIN COUNTY, Minn.—The Hennepin County Sheriff’s Office (HCSO) has announced that it has launched ASAP (Automated Secure Alarm Protocol) Service, a digital alarm service that automates the exchange of alarm information between alarm monitoring companies and emergency communications centers (ECCs).
The service marks a significant milestone in HCSO’s ongoing efforts to enhance public safety operations and support its emergency communications staff.
By automating alarm...
Alan Gillmore IV assumes presidency of The Monitoring Association
October 21, 2025SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that Alan Gillmore IV, president of Gillmore Security Systems, has been appointed as TMA’s 38th president.
Gillmore assumed the role at the conclusion of TMA’s 75th Anniversary Annual Meeting, held on Wednesday, Oct. 8, 2025, in Palm Springs, Calif.
A long-time volunteer and dedicated leader within TMA, Gillmore has served in numerous leadership capacities over the years, including vice president...