Two new ECCs go live with TMA’s Automated Secure Alarm Protocol

MCLEAN, Va.—The Monitoring Association (TMA) announced that the Glenview, Ill., Public Safety Dispatch Center and the City of Allen, Texas, Police and Fire Communications became the 140th and 141st Emergency Communications Centers (ECCs) in the U.S. to implement TMA’s Automated Secure Alarm Protocol (ASAP).

Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.    

The Glenview Public Safety Dispatch Center is the first ECC in the state of Illinois to implement ASAP. Glenview went live on Jan. 9-10, 2024, with the following companies: Rapid Response Monitoring, Security Central, Quick Response, Securitas, Everon (formerly Protection One), Guardian Protection, Johnson Controls, Alarm Detection Systems, United Central Control, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT. Vector Security will be on board soon. 

“TMA is especially pleased to welcome our first ECC in the state of Illinois to ASAP,” said TMA President Steve Butkovich. “A total of 22 new ECCs went live in 2023. ASAP now covers over 15% of the U.S. population, which accounts for over 52 million people nationwide. Eighty percent of the alarms in the U.S. are monitored by ASAP-enabled monitoring centers.” 

The City of Allen Police and Fire Communications is the 17th in the state of Texas to implement the ASAP, going live on Jan. 17, 2024, with the following companies: Rapid Response Monitoring, Vector Security, Security Central, Johnson Controls, Securitas, Dynamark, Alert360, United Central Control, Everon (formerly Protection One), Guardian Protection, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT.  

“We are excited to be live with the ASAP-to-PSAP program at our agency. We look forward to having a partnership with the alarm vendors via ASAP-to-PSAP to help better serve our responders and citizens within our community,” noted Jennifer Qvist, police specialist for the Allen Police Department. 

Learn more about TMA’s ASAP service online at www.tma.us/asap/.