Tag: Emergency Communications Center (ECC)
RGB Spectrum announces release of latest eBook
February 2, 2024SSN Staff
ALAMEDA, Calif. – RGB Spectrum, a provider of mission-critical video for real-time decision support, has announced the release of its latest eBook, "Better Ergonomics and Workflow for Emergency Communications Centers.”
This latest eBook from RGB Spectrum delves into the crucial role of ergonomics in enhancing efficiency and productivity within Emergency Communications Centers (ECCs).
Key highlights from the eBook include:
•RGB Spectrum's Unique Focus: Explore how...
Two new ECCs go live with TMA’s Automated Secure Alarm Protocol
January 25, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Glenview, Ill., Public Safety Dispatch Center and the City of Allen, Texas, Police and Fire Communications became the 140th and 141st Emergency Communications Centers (ECCs) in the U.S. to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...
Fourth Maryland ECC goes live with TMA’s Automated Secure Alarm Protocol
August 3, 2023SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Queen Anne’s County, Md., Emergency Services is the 131st Emergency Communications Center (ECC) in the United States to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers. ...