Tag: Emergency Communications Center (ECC)

MCLEAN, Va.—The Monitoring Association (TMA) announced that the Buncombe County Public Safety Communications Center (BCPSC) became the 145th Emergency Communications Center (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...

STATE COLLEGE, Pa.—Mission Critical Partners (MCP) announced that it will collaborate with Amazon Web Services (AWS) to drive implementation of Amazon Connect into emergency communications centers (ECCs), also known as public safety answering points (PSAPs) and 911 centers, across the United States. MCP noted that an acute staffing shortage is afflicting ECCs from coast to coast. According to the International Association of Emergency Dispatch (IAED), the average vacancy rate...

MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Palm Beach County Fla. Sheriff's Office became the 144th Emergency Communications Center (ECC) in the U.S. and the 11th in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.   Palm...

ALAMEDA, Calif. – RGB Spectrum, a provider of mission-critical video for real-time decision support, has announced the release of its latest eBook, "Better Ergonomics and Workflow for Emergency Communications Centers.” This latest eBook from RGB Spectrum delves into the crucial role of ergonomics in enhancing efficiency and productivity within Emergency Communications Centers (ECCs). Key highlights from the eBook include: •RGB Spectrum's Unique Focus: Explore how...

MCLEAN, Va.—The Monitoring Association (TMA) announced that the Glenview, Ill., Public Safety Dispatch Center and the City of Allen, Texas, Police and Fire Communications became the 140th and 141st Emergency Communications Centers (ECCs) in the U.S. to implement TMA’s Automated Secure Alarm Protocol (ASAP). Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...

MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Queen Anne’s County, Md., Emergency Services is the 131st Emergency Communications Center (ECC) in the United States to implement TMA’s Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers. ...