Tag: Response Center USA
Response Center USA earns Five Diamond certification
December 9, 2013SSN Staff
SAN ANTONIO—Response Center USA, a division of Security Partners based here, has earned the Central Station Alarm Association's Five Diamond Certification, according to a recent announcement. All central station monitors have passed the CSAA Central Station On-Line Operator Training Course.
“These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers,” said Michael Bodnar, president...
Security Partners hires new operations manager
November 20, 2013Leif Kothe
Security Partners has hired Richard Bosley III, formerly of AlarmWATCH, to be its new operations manager, a position in which he will oversee the company's development in the wake of acquiring its second central station.
Bosley held multiple positions over an 18-year stint at his former company where he said, at one time or another, he worked “every position,” doing everything from service calls, IT and data entry to marketing and dealer support.
Bosley said his top priority at Security...
Security Partners acquires Response Center USA
August 21, 2013Leif Kothe
LANCASTER, Pa.—Security Partners, a wholesale monitoring company based here, has acquired San Antonio, Texas-based Response Center USA, a move that adds “better than 100 dealers” to its network, Mike Bodnar, president of Security Partners, told Security Systems News.The added accounts, mostly in Texas, comprise roughly a three-way split between commercial, residential and PERS accounts. The UL-listed central station, whose call operators, supervisors and shift personnel are all...