Wesco launches suite of managed services for integrators and their customers

PITTSBURGH—Wesco International has announced a new suite of managed services designed to help organizations optimize technology assets, strengthen workplace safety programs and improve facility performance with data and expert support.

The newly available service and technology offerings will be showcased at ISC West 2026, taking place March 23-27 in Las Vegas.

“Customers are seeking ways to simplify complexity, gain intelligence and improve outcomes across their environments,” said Tara Dunning, vice president of converging technology for Wesco’s Communications & Security Solutions (CSS) business. “We deliver these new services in collaboration with our integrator partners, allowing them to scale faster in support of end users. By combining software, operational expertise and converging technologies across all categories of connected devices, our suite of managed services unlock performance, enhance safety and manage organizations’ facilities and assets.”

Intelligent asset management: Optimizing equipment and technology lifecycles

Wesco’s Intelligent Asset Management gives organizations complete visibility and control over their equipment and technology environments. The offering centralizes asset data, including model and serial details, location, warranty status and service requirements, to streamline lifecycle planning and reduce the total cost of ownership by up to 30%.

The services also include a formal process for return merchandise authorization, preventative maintenance and refresh planning, along with full lifecycle support from deployment through decommissioning. With an integrated field application for iOS and Android devices, customers can easily scan equipment to track receipt, installation, repairs and issue reporting.

“Asset management improves performance and lowers the total cost of ownership for security infrastructure,” Dunning added. “For integrators and their customers, this has become paramount for refresh planning, budgeting, warranty administration, preventative maintenance and improving the overall lifecycle of equipment.”

Intelligent safety services: Enhancing compliance and reducing risk

Wesco’s Intelligent Safety Services combine certified field safety expertise with connected digital platforms to help organizations strengthen compliance and reduce safety risks. The offering includes support across confined space, fall protection, gas detection, powered industrial vehicles, hazard communications and safety inspections.

Through the Wesco Connected Safety Platform, customers gain automated compliance documentation, real-time visibility, predictive alerts, digital inspection management and the option to deploy on-site field safety professionals for ongoing program support.

Intelligent facility services: Improving performance across buildings

As buildings incorporate more connected devices and IoT systems, Wesco’s Intelligent Facility Services help owners and operators simplify data collection and make informed decisions that enhance uptime, operational efficiency and occupant experiences.

The services include integrated facility optimization; rule, alarm and fault tuning; triage and remediation coordination; energy management analytics; and multi-site scalability support. Powered by the entroCIM platform, which aggregates data from IT, OT, systems, sensors and third-party software into a single system.

Wesco will feature its suite of new managed services at ISC West 2026, where attendees can learn more and arrange for demonstrations.

Wesco’s global services organization today includes approximately 1,100 technical professionals in 30 countries, delivering a comprehensive global services portfolio, including advisory services, data center services, installation enhancement services, project deployment services, managed services and supply chain solutions. These services and solutions fill gaps in staffing and support enhanced productivity, mitigate risk and improve profitability.

“As enterprise operations become more digitized, connected and complex, Wesco is investing and expanding its service capabilities globally to support integrators and end users of all sizes,” said Dirk Naylor, executive vice president and general manager for Wesco’s CSS business. “We are leveraging our scale and global footprint to uncover productivity gains and cost savings from converging technologies, software and services.”