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CSA Monitoring launches new 911 center product

December 8, 2025SSN Staff

LANSING, Mich. — CSA Monitoring has launched a new product that allows alarm dispatching companies to send emergency dispatches directly to Emergency Communication Centers (ECCs). In the past, the burglary and fire alarm industry relied on phone calls, requiring operators to verbally communicate the emergency, address, and other details to 911 dispatchers. This new direct connection implemented by CSA reduces response time and significantly increases the accuracy of the data received by...

alarm, Clifford Dice, CSA Monitoring, DICE Corporation, Emergency Communications Center (ECC), Marc Cuddie

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