Tag: ryan hollenbeck
Verint's latest deal may impact security business, eventually
January 14, 2014Martha Entwistle
MELVILLE, N.Y.—Verint's Jan. 6 agreement to acquire KANA software for $514 million will not directly impact Verint's video surveillance and physical security business immediately, but there may be some integration of KANA capabilities into the Verint's video intelligence business at some point.KANA is a provider of customer service solutions on premises and in the cloud.“Kana does not have specific video technology, but they do have technology relevant to risk management and technology...
Verint to acquire Victrio
October 29, 2013Leah Hoenen
MENLO PARK, Calif.—When you hear “This call may be recorded for quality assurance,” chances are good that Verint is behind it. With the Oct. 29 acquisition of Victrio, Verint's call data can now help protect customers from fraud by using advanced voice biometric technology.“Large banks who also use our physical security solutions at the ATM level and inside the bank now have the benefit of helping fight fraud using Victrio solutions,” said Ryan Hollenbeck, senior vice...