COPS Monitoring launches ASAP

WILLIAMSTOWN, NJ — COPS Monitoring, a provider of professional monitoring services in North America, has announced the official launch of ASAP (Automated Secure Alarm Protocol) across its network of UL-listed monitoring stations.

This technology enables the direct electronic transmission of alarm data to public safety answering points (PSAPs), significantly enhancing response times and accuracy.

ASAP eliminates the need for traditional phone calls to 911 centers by securely transmitting crucial alarm information, such as the type of emergency, address, and contact details, instantly and precisely. This streamlined communication accelerates dispatching public safety agencies, improves accuracy, reduces call volume at 911 centers, and minimizes the potential for miscommunication.

COPS Monitoring has been a charter member and early supporter of the ASAP initiative, which was developed through a cooperative effort between The Monitoring Association (TMA) and the Association of Public-Safety Communications Officials (APCO) International. ASAP is currently deployed in more than 150 cities across the United States, with new locations added regularly as municipalities adopt and modernize their emergency communication solutions and processes.

COPS Monitoring said its current integration with ASAP proactively lays the groundwork for future enhancements, including the secure transmission of video, audio, photos, sensor metadata, and other contextual data

"Our launch of ASAP represents another significant investment in technology and public safety," said Jim McMullen, President of COPS Monitoring. "By enhancing response times and the accuracy of emergency dispatches, we are not only helping to protect lives and property but also supporting the evolving needs of our dealers, their customers, and the first responders who serve our communities. We are proud to be part of this critical innovation."