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Tag: COPS Monitoring


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COPS Monitoring promotes Dream Rovira to site manager of Florida operations

October 6, 2026SSN Staff

WILLIAMSTOWN, N.J.—COPS Monitoring has promoted Dream Rovira to site manager of Florida operations, elevating a company veteran who began her career as a dispatcher and most recently served in a leadership role at the company’s Lewisville, Texas, monitoring center. In her new role, she will oversee staffing, training, employee development, service quality and overall operational performance at the monitoring center. According to the company, she played a key role in helping re-establish...

COPS Monitoring, Dream Rovira, Florida, Jim McMullen, Lewisville, Texas


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COPS Monitoring names Meg A. Watt director of marketing & communications

May 14, 2026SSN Staff

WILLIAMSTOWN, N.J.—COPS Monitoring, a provider of professional wholesale monitoring services, has appointed Meg A. Watt as director of marketing & communications. Watt joins COPS Monitoring with an extensive background in brand leadership, strategic communications, digital marketing, content development, and organizational growth initiatives across the security, technology, association, and agency sectors. She is widely recognized for building modern marketing functions that strengthen visibility,...

AlarMax Distributors, COPS Monitoring, David Smith, Meg A. Watt


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Registration opens for The Monitoring Association’s 2026 OPSTech conference

May 14, 2026SSN Staff

MCLEAN, Va.—The Monitoring Association (TMA) has opened registration for its OPSTech 2026 conference, scheduled for Aug. 31–Sept. 2 in Dallas. The annual event brings together monitoring center leaders, technology providers and operations professionals for peer-driven discussions focused on improving monitoring performance and operations. A key component of this year’s program will be a monitoring center tour hosted by COPS Monitoring at its Lewisville, Texas, facility. “We...

2026, Alan Gillmore IV, Artificial Intelligence (AI), COPS Monitoring, Dallas, Jim McMullen, Lewisville, Texas, OPSTech, The Monitoring Association (TMA)


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Kat Tallman named executive vice president at COPS Monitoring

April 16, 2026SSN Staff

WILLIAMSTOWN, N.J.—COPS Monitoring announced that Kat Tallman has been named executive vice president of software and technology.  Tallman’s promotion expands the leadership of a respected executive whose deep experience across operations and technology will help strengthen innovation, support dealers, and enhance the service that protects their customers. Tallman began her career with COPS in 2000 as an alarm dispatcher and built her leadership foundation from the monitoring...

COPS Monitoring, Jim McMullen, Kat Tallman


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COPS Monitoring partners with RelyOn for AI-powered mobile safety

March 3, 2026SSN Staff

WILLIAMSTOWN, N.J. — COPS Monitoring and RelyOn today announced a strategic partnership that brings AI-powered mobile personal safety to the U.S. security company channel.   RelyOn's AI-driven personal safety platform combines real-time location awareness, proactive threat detection, and intelligent safety features with 24/7 professional monitoring through COPS' Five Diamond-certified central stations.  “This partnership creates a powerful new...

AI-powered, COPS Monitoring, Jim McMullen, Mobile, Relyon, strategic partnership


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Shannon Handy promoted to site manager of COPS Monitoring’s N.J. operations

February 2, 2026SSN Staff

WILLIAMSTOWN, N.J.—COPS Monitoring has announced the promotion of Shannon Handy to site manager of its New Jersey operations, recognizing her 10 years of service, leadership growth, and continued commitment to operational excellence. Handy has spent her entire career at COPS Monitoring in the New Jersey monitoring center. She has progressed through multiple roles, including dispatcher, shift supervisor, shift manager, hiring agent, and, most recently, assistant site manager. Her advancement...

Anthony Tabbita, COPS Monitoring, Jim McMullen, New Jersey, Shannon Handy


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COPS Monitoring promotes Rovira

November 20, 2025SSN Staff

LEWISVILLE, Texas — COPS Monitoring has announced the promotion of Dream Rovira to assistant site manager of its Lewisville operations department, recognizing her strong leadership, outstanding communication skills, and her proven ability to motivate and inspire others. Since joining COPS more than three years ago, Rovira has advanced through key roles, including dispatcher, shift supervisor, and shift manager. Known for her collaborative approach and ability to bring people together, Rovira fosters...

COPS Monitoring, dispatchers, Dream Rovira, Jim McMullen


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COPS Monitoring promotes Nicole Black to executive vice president of finance

September 18, 2025SSN Staff

WILLIAMSTOWN, N.J.—COPS Monitoring, a provider of professional monitoring services in North America, has announced the promotion of Nicole Black to executive vice president of finance. Black joined COPS Monitoring nearly a decade ago as Accounting Manager and quickly distinguished herself with her professionalism, expertise, and adaptability. In a short time, she was promoted to assistant vice president of finance, followed by her elevation to vice president of finance in 2020. At every...

COPS Monitoring, Jim McMullen, NetSuite, Nicole Black


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COPS Monitoring launches ASAP

August 26, 2025SSN Staff

WILLIAMSTOWN, NJ — COPS Monitoring, a provider of professional monitoring services in North America, has announced the official launch of ASAP (Automated Secure Alarm Protocol) across its network of UL-listed monitoring stations. This technology enables the direct electronic transmission of alarm data to public safety answering points (PSAPs), significantly enhancing response times and accuracy. ASAP eliminates the need for traditional phone calls to 911 centers by securely transmitting...

911, Automated Secure Alarm Protocol (ASAP), COPS Monitoring, Jim McMullen, monitoring services


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On The Editor's Desk

The future’s so bright, I’ve gotta wear shades

May 21, 2025Cory Harris, Editor

Ah yes, I’m channeling Timbuk 3 and the band’s only hit from 1986 to represent the excitement I’m feeling after the recent unveiling of the second annual Security Systems News Emerging Leaders Under 40 digital yearbook!   This stellar Class of 2025 features 16 of the most talented, dedicated, hardworking security professionals in the industry right now, each of whom has already made quite an impact not only on the companies they work for, but also the industry as a...

Axis Communications, COPS Monitoring, Emerging Leaders Under 40, Heather Ferrara, Kelsey Carnell, Security Systems News (SSN), Silent Guard, Will Gary


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