Tag: COPS Monitoring
COPS Monitoring partners with RelyOn for AI-powered mobile safety
March 3, 2026SSN Staff
WILLIAMSTOWN, N.J. — COPS Monitoring and RelyOn today announced a strategic partnership that brings AI-powered mobile personal safety to the U.S. security company channel.
RelyOn's AI-driven personal safety platform combines real-time location awareness, proactive threat detection, and intelligent safety features with 24/7 professional monitoring through COPS' Five Diamond-certified central stations.
“This partnership creates a powerful new...
Shannon Handy promoted to site manager of COPS Monitoring’s N.J. operations
February 2, 2026SSN Staff
WILLIAMSTOWN, N.J.—COPS Monitoring has announced the promotion of Shannon Handy to site manager of its New Jersey operations, recognizing her 10 years of service, leadership growth, and continued commitment to operational excellence.
Handy has spent her entire career at COPS Monitoring in the New Jersey monitoring center. She has progressed through multiple roles, including dispatcher, shift supervisor, shift manager, hiring agent, and, most recently, assistant site manager. Her advancement...
COPS Monitoring promotes Rovira
November 20, 2025SSN Staff
LEWISVILLE, Texas — COPS Monitoring has announced the promotion of Dream Rovira to assistant site manager of its Lewisville operations department, recognizing her strong leadership, outstanding communication skills, and her proven ability to motivate and inspire others.
Since joining COPS more than three years ago, Rovira has advanced through key roles, including dispatcher, shift supervisor, and shift manager. Known for her collaborative approach and ability to bring people together, Rovira fosters...
COPS Monitoring promotes Nicole Black to executive vice president of finance
September 18, 2025SSN Staff
WILLIAMSTOWN, N.J.—COPS Monitoring, a provider of professional monitoring services in North America, has announced the promotion of Nicole Black to executive vice president of finance.
Black joined COPS Monitoring nearly a decade ago as Accounting Manager and quickly distinguished herself with her professionalism, expertise, and adaptability. In a short time, she was promoted to assistant vice president of finance, followed by her elevation to vice president of finance in 2020. At every...
COPS Monitoring launches ASAP
August 26, 2025SSN Staff
WILLIAMSTOWN, NJ — COPS Monitoring, a provider of professional monitoring services in North America, has announced the official launch of ASAP (Automated Secure Alarm Protocol) across its network of UL-listed monitoring stations.
This technology enables the direct electronic transmission of alarm data to public safety answering points (PSAPs), significantly enhancing response times and accuracy.
ASAP eliminates the need for traditional phone calls to 911 centers by securely transmitting...
The future’s so bright, I’ve gotta wear shades
May 21, 2025Cory Harris, Editor
Ah yes, I’m channeling Timbuk 3 and the band’s only hit from 1986 to represent the excitement I’m feeling after the recent unveiling of the second annual Security Systems News Emerging Leaders Under 40 digital yearbook!
This stellar Class of 2025 features 16 of the most talented, dedicated, hardworking security professionals in the industry right now, each of whom has already made quite an impact not only on the companies they work for, but also the industry as a...
Security Systems News welcomes 'Emerging Leaders under 40' Class of 2025
December 16, 2024Cory Harris, Editor
YARMOUTH, Maine—Security Systems News is excited to announce our “Emerging Leaders under 40” Class of 2025, highlighting those security professionals who have already made an indelible mark on the companies they work for.
Previously known as the “40 under 40” awards, this rebranded annual awards program features leaders who have proven themselves to be self-motivated, team-oriented creative thinkers who have shown leadership competencies by engaging in the vision...
COPS Monitoring makes significant technology investment
October 31, 2024SSN Staff
WILLIAMSTOWN, N.J.—COPS Monitoring, a provider of alarm monitoring services, has announced a significant six-figure technology investment.
The data storage upgrade to NetApp's newer state-of-the-art Storage Area Network (SAN) is a testament to COPS Monitoring's unwavering dedication to technological advancement, ensuring reliable and secure services for COPS Monitoring dealers and their customers, according to the company.
"We understand that back-end upgrades may not sound...
Essence partners with monitoring station software providers to integrate MyShield
August 8, 2024SSN Staff
HERZLIYA, Israel—Essence Security has announced the integration of its proactive, smoke-generating intruder prevention solution, MyShield, with major monitoring station software providers around the world, including American provider COPS Monitoring and German software company EBÜS.
Additional software providers integrated with MyShield include ESI France, Azursoft, Insocam, NXGEN, AlarmControl, Mastermind, Moni, Shrakrak, AlarmSpace, and SoftGuard.
As a result of...
COPS Monitoring dispatcher recognized as Operator of the Year
February 8, 2024SSN Staff
WILLIAMSTOWN, N.J. – COPS Monitoring, a provider of professional monitoring services, announced that one of its dispatch team members, Dorjan Engram, has been recognized as the Integration Association of Florida's (IAF's) Operator of the Year.
COPS said that this prestigious award acknowledges Engram's exceptional dedication, outstanding performance, and unwavering commitment to the safety and well-being of the dealers, customers, and communities that COPS serves.
The IAF...