DICE wants to know: Should we let current PBX & telecommunications SOP roll?
By Daniel Gelinas
Updated Fri November 13, 2009
I'm really starting to dig my LinkedIn blasts. Got one from DICE vis-a-vis the CSAA group on LinkedIn. They're asking about standards. SSN is no stranger to standards discussions, and it couldn't hurt to check out DICE's discussion and offer some feedback.
Here's the pitch from DICE:
Should standards be developed to promote hot-redundant phone switches and failover to a DR center? As new soft switches or software-run switches are deployed in more and more centers, a new area of failure points in the central station develops. Should there be a standard to promote and enforce the failover and redundancy specifications of PBXes and telecommunications equipment to ensure proper testing and performance? Furthermore, should alarm companies be required to have redundancy within the alarm center regarding such items as phone switches, multi-path IP and Telco signaling? Also, what standards do you feel should be enforced when routing your entire Telco infrastructure to a DR center?In my opinion, anything that assures accepted practices are followed, fights errors, and more regularly ensures quality is a good thing. Rock on DICE.
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