Skip to Content

Tag: American Alarm and Communications

On The Editor's Desk

Five-year study of security alarms released

July 10, 2019Paul Ragusa, Editor

Fire is the biggest risk for both residential and commercial properties, followed by burglaries, which tend to spike in the summer and winter months, according to a new study completed by American Alarm and Communications of verified alarms from homes and businesses across Greater Boston and central New England. “Given our monitoring footprint in New England, and our systems for tracking alarm events, we use this data to understand local trends and to help people better manage risk in their...

American Alarm and Communications, Security Alarm Study, Wells Sampson

Read Full Articlered right arrow icon


Advances in monitoring technology changing the standards landscape

July 18, 2018Paul Ragusa, Editor

YARMOUTH, Maine—As technology continues to evolve at a rapid pace within security, monitoring companies and third party standards organizations such as UL are doing their best to understand what this means for central stations today, especially in regard to creating requirements that reflect the current state of innovation within the industry.In March, UL published a proposal to extend the effective dates for two sets of requirements that are new to the eighth edition of UL 827, The Standard...

American Alarm and Communications, Bold Technologies, Chris Newhook, Morgan Hertel, Rapid Response, Rod Coles, UL

Read Full Articlered right arrow icon


Central Monitoring Operators: training, empathy and thinking really fast

August 30, 2017Kenneth Z. Chutchian

YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what's going to happen from one minute to the next, or talking people through crises, real and perceived, or getting information fast and accurate while determining whether lives are at stake.Experts at four security firms weighed in recently on the stressors and satisfaction that operators experience—and the kinds of support these employees receive to keep fresh.“It...

ADS Security, American Alarm and Communications, Chris Newhook, COPS Monitoring, David Smith, Morgan Hertel, Rapid Response Monitoring, Steve Crist

Read Full Articlered right arrow icon


American Alarm purchases Security Design Consultants

May 24, 2017Spencer Ives

ARLINGTON, Mass.—American Alarm and Communications, a full-service security company based here, this week announced the acquisition of Security Design Consultants, based in Westwood, Mass.The transaction was finalized on April 28. SDC's account base is about 80 percent residential and 20 percent commercial; American Alarm's base is about 50-50, according to Louis Sampson, American Alarm's COO and co-owner."SDC operated for more than 40 years, primarily in Boston and the western suburbs of the...

American Alarm and Communications, Brad Smith, Louis Sampson, Security Design Consultants

Read Full Articlered right arrow icon


American Alarm acquires Atlas Alarm

January 13, 2017Spencer Ives

ARLINGTON, Mass.—American Alarm and Communications, a regional full-service security provider based here, yesterday announced that it acquired 3,000 accounts from Atlas Alarm Corp., a fire alarm and life-safety systems provider based in Weymouth, Mass.“One of the things that is a really good fit is [the deal] strengthens the company's fire alarm capability,” Wells Sampson, American Alarm's president, told Security Systems News.The acquisition was finalized in late November 2016,...

American Alarm and Communications, Atlas Alarm Corp., Wells Sampson

Read Full Articlered right arrow icon


American Alarm and Communications receives $25m

October 7, 2016SSN Staff

BOSTON—Citizens Bank on Oct. 4 announced today that Citizens Commercial Banking's Security Finance Group is providing a $25 million credit facility to American Alarm and Communications.Contacted by Security Systems News, Lou Sampson, chief financial officer of American Alarm and Communications, said in an email, “We have had a banking relationship with Citizens for more than 15 years. So, adding this new credit facility is a natural evolution of our work with the bank. At American Alarm...

American Alarm and Communications, Citizens Bank, Greg Buscone, Lou Sampson

Read Full Articlered right arrow icon

General News

SSN checks in with winners from the first '20 under 40' class

October 5, 2016Spencer Ives

YARMOUTH, Maine—Every year, Security Systems News recognizes 20 young professionals in the systems integration and monitoring space for their accomplishments. This month, SSN is announcing its 10th year of “20 under 40” integrator winners. To commemorate this, SSN caught up with several of the first honorees—the Class of 2007—to hear their perspective about how the industry has changed over the past 10 years, and what might be ahead in the next 10 years.“My role...

American Alarm and Communications, Charter Communications, Convergint, Eric Yunag, Lou Sampson, Robert Few, Statewide Central Station, Steven Coppola

Read Full Articlered right arrow icon

Monitoring Matters

American Alarm acquires in Massachusetts

September 14, 2016Spencer Ives

ARLINGTON, Mass.—American Alarm and Communications recently acquired Electralarm Security Systems, adding on 500 accounts. The deal brings American Alarm to about 25,000 accounts total, Lou Sampson, the company's CFO, told Security Systems News. "We were in discussions for about three or four months earlier in 2016. The discussions began when Paul D'Amato Sr. [Electralarm's founder] reached out to us (through his broker)," Sampson said via email. "Paul had known of American Alarm for years,...

American Alarm and Communications, Electralarm Security Systems, Lou Sampson

Read Full Articlered right arrow icon


American Alarm: Building infrastructure to support and sustain growth

February 19, 2016Paul Ragusa, Editor

ARLINGTON, Mass.—Coming off a record year for revenue and RMR growth, American Alarm and Communications, a leading residential and commercial provider of security and life-safety systems across New England, is poised for another year of continued strong growth, according to company president Wells A. Sampson."Both residential and commercial have continued to show strong growth," said Sampson, who noted that the company is currently running at a revenue pace of more than $36 million, with an...

American Alarm and Communications, Wells A. Sampson

Read Full Articlered right arrow icon

General News

How I Use My System: Barry Chisholm

January 26, 2016Spencer Ives

Barry Chisholm, regional sales manager for American Alarm and Communications, oversees sales in three of the company's offices, including its headquarters in Arlington, Mass. Chisholm started in sales at American Alarm in December 2011, rising to his current position in 2013. He began his career at ADT in 1994. Security Systems News caught up with Chisholm in early January to talk about his home security system.What kind of system do you have?I have a DMP system in my home with full perimeter protection—all...

American Alarm and Communications, Barry Chisholm, How I Use My System, Security Systems News

Read Full Articlered right arrow icon