Tag: Rapid Response Monitoring
Rapid Response celebrates 30 years with rebranded look, new era of recommitment
March 17, 2022SSN Staff
SYRACUSE, N.Y., CORONA, Calif., and HENDERSON, Nev.—Rapid Response Monitoring, a premier professional monitoring services provider, announced it is debuting a recommitment to the dealers, integrators, and innovators they serve to celebrate its 30th anniversary.
This begins with a reaffirmation of Rapid Response's commitment to delivering its services via the best-trained staff working exclusively on-site in its (now three) secure, redundant facilities and never from their homes.
With...
Ubiety Technologies, Rapid Response partner to reduce residential false alarms
December 10, 2021SSN Staff
CHICAGO—Ubiety Technologies Inc., a sensor array and data analytics company, announced a long-term partnership with Rapid Response Monitoring, the leading provider of professional alarm monitoring services, to solve the 98 percent false alarm rate that challenges today’s security monitoring industry.
The partnership will integrate Ubiety's Presence Detection capabilities with Rapid Response's alarm monitoring platform and procedure workflows. Ubiety’s presence...
Inovonics announces mobile duress API integration with Rapid Response Monitoring
November 9, 2021SSN Staff
WESTMINSTER, Colo.—Inovonics, an industry leader in highly reliable wireless solutions for life-safety applications, has announced that its mobile duress system is now fully integrated with Rapid Response Monitoring’s automation software.
Now any security dealer or integrator that uses Rapid Response for central station monitoring has the opportunity to add Inovonics mobile duress to their portfolio.
Easy to install and cost effective to deploy, Inovonics mobile duress provides...
SSN Exclusive Interview: New TMA President Morgan Hertel
October 27, 2021Cory Harris, Managing Editor
YARMOUTH, Maine—Morgan Hertel, Vice President of Technology and Innovation, Rapid Response Monitoring, Inc., was recently inducted as The Monitoring Association’s (TMA’s) new President, succeeding Don Young, ADT's EVP and COO.
Hertel has hit the ground running since taking over the TMA helm, with an agenda that includes realignment of the association, as well as enhancements of TMA’s education, training, and standards that have become a benchmark of the association...
40 under 40: Daniel Clark, Rapid Response Monitoring
September 8, 2021Cory Harris, Managing Editor
YARMOUTH, Maine—Daniel Clark, 35, takes a certain approach in his daily responsibilities as Senior Account Manager at Rapid Response Monitoring.
“My day-to-day responsibilities include working with our dealer partners in the New York City and Mid-Atlantic markets that depend on Rapid Response for their monitoring needs,” he told Security Systems News. “I take a consultative approach with all my dealer partners in trying to help them continuously identify additional opportunities...
Parks Associates announces CONNECTIONS Community
June 11, 2020SSN Staff
DALLAS—International research firm, Parks Associates, announced the launch of an online conference and networking experience, November 10-12, focused on the connected home and IoT industries. The research firm will host six webinars on key topics, sharing latest consumer data and insights, culminating in a three-day, virtual conference that will bring industry leaders together to network and discuss the growing smart home market. The firm’s latest research predicts by 2024, total annual revenue...
Security industry goes virtual during crisis
March 25, 2020
YARMOUTH, Maine—As more and more city-based governments across the U.S. order residents to “shelter-in-place” and “non-essential” businesses to close, not only is security considered an “essential” business that can and must remain open and functional, but it's been quite refreshing to see that the industry has transitioned to the virtual world, almost frictionlessly and seamlessly. Of course, “shelter in place” roughly translates to “work...
Rapid Response plans to expand its California facility
October 10, 2017Spencer Ives
SYRACUSE, N.Y.—Rapid Response Monitoring recently announced that it will be expanding its West Coast facility in Corona, Calif. This news comes as the company is currently working on expanding its headquarters here from 40,000 to 75,000 square feet.
“Our partnerships with dealers on the West Coast have increased steadily since the opening of our Corona facility in January 2015. The growth of our dealer network and our commitment to provide the highest level of support for the industry...
Integrators '20 under 40' 2017—Kristy Johnson
October 4, 2017Spencer Ives
Kristy Johnson, 28Senior account manager, Rapid Response MonitoringSyracuse, N.Y.Kristy Johnson joined Rapid Response Monitoring in 2014. While the company was opening its Corona, Calif., redundant monitoring facility, Johnson sought to relocate to California. “It was exciting to join Rapid when they had a brand new facility,” she said.As a senior account manager, Johnson works with dealers that rely on Rapid Response for their monitoring. “Selecting a monitoring partner is actually...
Central Monitoring Operators: training, empathy and thinking really fast
August 30, 2017Kenneth Z. Chutchian
YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what's going to happen from one minute to the next, or talking people through crises, real and perceived, or getting information fast and accurate while determining whether lives are at stake.Experts at four security firms weighed in recently on the stressors and satisfaction that operators experience—and the kinds of support these employees receive to keep fresh.“It...