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Tag: Centralarm Monitoring

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Centralarm joins ItsPayd's Affiliate Partner Program

October 7, 2016SSN Staff

TEMECULA, Calif.—???Centralarm Monitoring joined ItsPayd's Affiliate Partnership Program, according to an announcement today. The Affiliate Partner Program was designed for companies with a central station to give dealers discounts for ItsPayd's application, which aims to help dealers collect past due payments through text and email notifications. "After speaking to the members of the ItsPayd team, we were convinced it would be a wonderful service for our dealers,” Stephanie Helmig, VP...

Centralarm Monitoring, ItsPayd, Ken Green, Stephanie Helmig

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CentraLarm: Focus on education for dealers, customer experience

July 11, 2016Spencer Ives

MANCHESTER, N.H.—CentraLarm Monitoring, a wholesale central station based here, is taking a multi-pronged approach to improving customer service, focusing more on dealer education and hospitality.“It's really easy to focus on the clinical or technical piece of dispatching accurately and take the humanity out of it. We've been really keeping our eyes focused on the fact that it's people talking to people on a per-call basis,” Scott Mailhot, CentraLarm VP of operations, told Security...

Arlene Helmig, Centralarm Monitoring, EOS Process, Scott Mailhot

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Going mobile

July 25, 2012Rich Miller

America's elderly population is increasing and is becoming increasingly mobile, with health care technology advancing in lock step. That fact hasn't been lost on the monitoring world, which is gearing up for new revenue opportunities that will accompany the growth of personal emergency response systems (PERS) and mobile PERS devices.According to a recent report by the Central Station Alarm Association, 65 percent of monitoring companies are involved with PERS and senior monitoring at some level,...

Centralarm Monitoring, John Brady, Kevin Helmig, Morgan Hertel, mPERS, Personal Emergency Response System (PERS), Rapid Response Monitoring, Security Systems News (SSN), TRG Associates

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