Tag: Steve Mayer
Emergency24 appoints Joe Parisi as director of customer experience
January 12, 2026SSN Staff
DES PLAINES, Ill.—Emergency24, a family-owned, independent central station serving alarm dealers nationwide, has announced that Joe Parisi has joined the company as director of customer experience, effective immediately.
In this new role, Parisi will focus on strengthening the dealer experience across monitoring operations, data entry, onboarding, technology, and ongoing dealer support. His leadership will support Emergency24’s long-standing commitment to service consistency, operational...
Emergency24 announces partnership with Intrado
June 3, 2025SSN Staff
DES PLAINES, Ill.—Emergency24, a provider of third-party central station alarm monitoring, has announced a partnership with global emergency communications provider Intrado Life & Safety, Inc.
Emergency24 now integrates with Intrado’s Emergency Data Broker alarm solution, digitally connecting alarm events directly to more than 600 911 centers across the United States.
This strategic collaboration marks a significant leap forward in emergency response efficiency. By leveraging Intrado’s...
Emergency24 appoints Tom McNeil as VP of sales and marketing
December 13, 2022SSN Staff
DES PLAINES, Ill.—Alarm monitoring equipment provider Emergency24, announced it has hired Tom McNeil as its new vice president of sales and marketing.
McNeil brings more than 20 years of experience and knowledge of the monitoring sector to Emergency24. With his depth and breadth of experience in various sales leadership roles with multiple central stations, McNeil’s proven track record in sales and marketing and personal approach to helping alarm companies is anticipated to elevate...
EMERgency24 hires new VP of operations and administration
December 5, 2018Spencer Ives
EMERgency24, a network of wholesale monitoring centers headquartered in Des Plaines, Ill., recently named Steve Mayer its vice president of operations and administration. Mayer will replace long-time executive, Patrick Devereaux, who has retired but will remain with the company in an advisory role.
Prior to joining EMERgency24, Mayer served as the VP of operations for Cook's Direct, an Illinois-based distribution company. He has also worked in finance, operations, corporate real estate and...