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Tag: Public Safety Answering Points (PSAPs)

TMA-AVS-01 Alarm Validation Standard


TMA-AVS-01 Alarm Validation Standard receives ANSI accreditation

January 31, 2023SSN Staff

MCLEAN, Va.—The Monitoring Association (TMA) Standards Committee has received confirmation that its TMA-AVS-01 Alarm Validation Standard has received official ANSI accreditation.  Initiated in 2020, the standard provides a method of creating an alarm scoring or classification metric for unauthorized human activity detected by alarm systems. The alarm scoring will assist law enforcement with resource allocation and Call-for-Service prioritization. The standard is available...

Call-for-Service to Emergency Communication Centers (ECCs), David Holl, Larry Folsom, Lower Allen Township Department of Public Safety (PA), Mark McCall, Morgan Hertel, Public Safety Answering Points (PSAPs), The Monitoring Association (TMA)

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Vivint latest big player to go ASAP

October 7, 2015Spencer Ives

PROVO, Utah—Vivint in late September started planning its ASAP to PSAP adoption. “Vivint was told from this point it is typically four to six weeks before going live with the first PSAP,” Amy Becht, Vivint director of central stations, told Security Systems News. The ASAP program increases the speed and accuracy of transmitting alarm information by sending it digitally from the central station to the PSAP. In the short term, the program does not affect much of Vivint's...

ADT, Amy Brecht, Automated Secure Alarm Protocol (ASAP), Jay Hauhn, Public Safety Answering Points (PSAPs), Security Systems News (SSN), The Monitoring Association (TMA), Vivint

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Guardian implements ASAP to PSAP in Richmond

August 27, 2014Leif Kothe

WARRENDALE, Pa.—When Jason Bradley was named director of central station operations for Guardian Protection Services in April, he said implementing the Automated Secure Alarm Protocol program would be high on the agenda. Just a few months into his tenure, that objective has been realized, with the company going live with the program in Richmond, Va., where the company has a strong account base. It's a critical first step toward broader implementation in other PSAP-ready jurisdictions,...

Automated Secure Alarm Protocol (ASAP), Guardian Protection Services, Jason Bradley, Public Safety Answering Points (PSAPs)

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PPVAR, SIAC talk verified alarm standards

June 11, 2014Leif Kothe

LAS VEGAS—It's little wonder that the topic of verified alarms tends to spark dialogue between those in law enforcement and the alarm space. Intended to reduce false dispatches while increasing apprehensions, verified alarms—and the policies that guide them—are of critical importance to both groups, and continue to shape the relationship between them. And, given the ongoing conversation about standards for verified alarms, there's still much to be said on the topic. That's...

Larry Folsom, Las Vegas Metro Police Department, Partnership for Priority Verified Alarm Response (PPVAR), Physical Security, Public Safety Answering Points (PSAPs), Security Industry Alarm Coalition (SIAC), Stan Martin, Steve Walker

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Making money on mobile monitoring

May 28, 2014Leif Kothe

YARMOUTH, Maine—Whether the talk is about mobile PERS devices with geo-fencing, speed alerts and lone-worker monitoring, or about smartphone apps that better connect subscribers with central stations, the takeaway is that the monitoring space is going mobile, and the transformation is happening fast, according to central station executives who are using these newer technologies. “[mPERS] is absolutely the fastest growing thing we see right now on the PERS side, with the emergence of...

Acadian Monitoring Services, Cliff Dice, DICE Corporation, Electronic Security Expo (ESX), Kristin Hebert, mPERS, Personal Emergency Response System (PERS), Physical Security, Public Safety Answering Points (PSAPs), Statewide Monitoring, Steven Coppola

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World Wide Security changing the PSAP data model for mPERS

May 7, 2014Leif Kothe

GARDEN CITY, N.Y.—Since the inception of mobile PERS, central stations have faced the problem of getting the devices to cheaply and reliably identify the appropriate public safety answering point during an emergency situation. World Wide Security, a full-service security company here, has developed a service for mPERS that seeks to address these challenges while creating a new RMR stream for central stations. The company's PERS division, Life Button 24, recently introduced an mPERS service...

Life Button 24, Mark Fischer, mobile PERS, Personal Emergency Response System (PERS), Physical Security, Public Safety Answering Points (PSAPs), World Wide Security

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Also Noted

NICE Systems launches PSAP tool

August 16, 2013SSN Staff

RA'ANANA, Israel—NICE Systems recently announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident, according to a company statement. The solution offers value to public safety organizations by supporting the evaluation of single calls as well as complete incidents, including the processing of multimedia input, such as GIS, video and CAD screen. This helps PSAPs...

alarm monitoring, Automated Secure Alarm Protocol (ASAP), NICE, Physical Security, Public Safety Answering Points (PSAPs)

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More mobility for UCC with new central station automation

June 26, 2013Rich Miller

SAN ANTONIO—United Central Control is switching to SGS' Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News. UCC President Teresa Gonzalez said the wholesale monitoring provider, based here, took two years to determine which automation software would be best for its 500 dealers. “We needed to look at where we are headed with...

Automated Secure Alarm Protocol (ASAP), Public Safety Answering Points (PSAPs), SGS, Teresa Gonzalez, United Central Control (UCC), wholesale monitoring

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Fire Systems Installation

PSAP problems in Illinois raise safety concerns

July 25, 2012Tess Nacelewicz

ARLINGTON HEIGHTS, Ill.—A PSAP that controls emergency communications for numerous municipalities around Chicago is reportedly having such problems with delayed response times that dispatchers recently voted “no confidence” in the agency's management. The situation at Northwest Central Dispatch System serves as a good example of why cities and towns shouldn't shut central stations out of the fire monitoring business if they want the public to be safe, according to the...

Elk Grove Village, Illinois Electronic Security Association, Kevin Lehan, Northwest Central Dispatch System, Public Safety Answering Points (PSAPs), Ray Rummel, Security Systems News (SSN)

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Monitoring Matters

Key piece of ASAP puzzle now in place

May 16, 2012Rich Miller

The CSAA has taken the next step toward bringing more participants into the fold with the Automated Secure Alarm Protocol by going "live" with a computerized message broker in Arizona. The server at the National Law Enforcement Telecommunications System (Nlets) in Phoenix serves as a scrubber for transmissions being forwarded from monitoring companies to public safety answering points. It checks for errors and ensures that the information is properly formatted before sending it to the appropriate...

Alarm Detection Systems (ADS), Anita Ostrowski, Automated Secure Alarm Protocol (ASAP), Ed Bonifas, Public Safety Answering Points (PSAPs), United Central Control (UCC), Vector Security

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