Ambient.ai launches agentic monitoring, investigation tools ahead of GSX 2026

REDWOOD CITY, Calif.—Ambient.ai has introduced a series of new agentic AI capabilities designed to help security operations teams monitor incidents, conduct investigations and manage growing video surveillance environments more efficiently.

The updates include a new Agentic Video Wall, enhanced case management workflows, Semantic Search improvements and infrastructure upgrades that allow organizations to support more cameras on existing hardware.

The company said the additions expand its Ambient Platform by bringing artificial intelligence (AI)-driven automation to security monitoring, investigations and operational management.

“Recording video was never the hard part,” said Vikesh Khanna, CTO and co-founder of Ambient.ai. “The hard part is understanding what's happening on a site when it actually matters. Among the set of new capabilities, Agentic Video Walls give operators an agent that monitors every camera on their behalf, and Case Management, an automated workflow that, paired with Semantic Search, turns hours of manual scrubbing into a fully connected investigation in minutes.”

AI-powered monitoring

At the center of the release is Agentic Video Walls, which applies AI across every connected camera stream and surfaces what the system determines to be the most important activity in real time. According to Ambient.ai, the feature continuously analyzes video feeds and highlights the most relevant event approximately every 60 seconds, accompanied by an AI-generated description of what is occurring. The company said the capability is designed to improve situational awareness by reducing the number of video feeds operators must actively monitor.

Streamlining investigations

Ambient.ai also introduced Case Management, a new workflow intended to speed investigations. The feature enables operators to build cases as they review video evidence, collecting clips directly into a centralized investigation file. The platform can then generate an editable incident narrative, organize clips and metadata, and create packages that can be downloaded or shared through secure links. The company also enhanced Semantic Search, its natural-language video search tool. Users can describe a person, vehicle or activity using plain language and search across surveillance footage without manually reviewing video. Under the latest update, search results involving the same person or vehicle across multiple frames can be grouped into a single result, while users can narrow searches to specific cameras or camera groups.

Focus on enterprise scale

Ambient.ai also announced infrastructure enhancements aimed at reducing deployment costs. The company said its Ambient Foundation platform now supports up to twice as many camera streams on a single Ambient Edge Appliance by reducing computing and memory requirements. Existing customers can increase camera capacity on current hardware, while new deployments may require fewer appliances to support the same number of cameras. The new capabilities, along with other recent platform updates, will be demonstrated at GSX 2026 in Atlanta, where Ambient.ai will exhibit at booth No. 3923.