Pimloc launches AI-powered transcription tool for sensitive recordings

LONDON—Pimloc has launched Pimloc Transcribe, an AI-powered transcription solution designed to help organizations transcribe, review and redact sensitive audio and video recordings within a single platform.

The new offering enables users to convert recordings into searchable, timestamped transcripts while identifying speakers and highlighting personally identifiable information (PII) for review and redaction. The solution is aimed at organizations that regularly manage sensitive recordings, including law enforcement agencies, legal teams, public-sector organizations and educational institutions.

According to Pimloc, the platform combines transcription, editing and redaction capabilities in one workflow, helping organizations reduce manual effort and limit the need to move sensitive files between multiple services.

“Organizations working with sensitive recordings often need to do several things with the same file, from understanding what was said to preparing a transcript for a case or removing personal information before it can be shared,” said Simon Randall, CEO and founder of Pimloc. “Pimloc Transcribe brings that work together.”

The platform uses artificial intelligence to identify different speakers, assign timestamps and allow users to follow transcripts alongside original recordings. Users can search for words or phrases, edit transcripts and merge speaker labels when the same individual is identified multiple times.

Pimloc said the software also flags portions of recordings where audio quality or transcription confidence is low, enabling users to focus review efforts on sections that may need correction.

In addition, the solution offers multilingual support by generating English translations alongside original-language transcripts. The capability is designed to help organizations review foreign-language recordings without relying on separate translation services.

A key feature of the platform is automated PII detection and audio redaction. Pimloc said the software can identify names, addresses, phone numbers and other sensitive data, grouping information by category so users can review and redact individual entries or multiple occurrences simultaneously. Transcripts can then be exported with sensitive information permanently removed.

The company said the functionality is particularly relevant for legal and law enforcement applications. Legal teams can prepare transcripts for case files and review evidence without sending recordings to outside transcription providers, while police departments can process interviews, body-worn camera footage and other recordings within the same environment.

Randall said the platform is designed to give organizations greater control over how sensitive recordings are reviewed and shared.

“Whether it’s a police interview, a legal proceeding or another sensitive recording, accuracy matters,” Randall said. “Teams need to be able to check what was said, make corrections and control what information is ultimately shared. Bringing those capabilities together means they can manage the work themselves, without the delays and additional handling that come with moving sensitive files between different services.” 

Related: Pimloc expands document redaction capabilities in Pimloc Redact