Tag: central stations
Security Partners closes central station after operator tests positive for coronavirus
April 29, 2020Paul Ragusa
LANCASTER, Pa.—Based here in one of the hardest hit counties being in such close proximity to New York, Security Partners LLC had what any company would consider its worst fear come true: An employee working at one of its three central stations had tested positive for coronavirus.“We were hit hard and we feel it's important to share and talk about it, rather than hide behind this virus,” Security Partners Owner and CEO Patrick Egan told Security Systems News. “We also wanted to talk about...
Thank you and happy holidays
December 23, 2014Spencer Ives
For those of you who have been following my blog, you may know that I haven't been in the industry very long. But, in the past couple months, I've been trying my best to learn as much as I can about the industry.
As such, I've picked up things here and there that make a lot of sense to me. A poignant summation of the purpose behind it all came from Chris Newhook, central station manager for American Alarm and Communications when I visited recently; that monitoring is about comfort, making sure people...
How I use my system
October 8, 2014Leif Kothe
Bob Schott was recently hired as director of information technology at Security Partners, a wholesale monitoring company based in Lancaster, Pa. In his new position, Schott will oversee all aspects of IT in Security Partners' three central stations. Schott got into the security with IASG, which was bought by Protection 1/CMS Monitoring in 2007. Prior to that, he held IT positions at some large companies, including Coca Cola and IBM. He was recruited by CMS before the company went public. “I...
ESX seminar explores new models for customer engagement
June 11, 2014Leif Kothe
It's that time of year: ESX is closing in on us, and my schedule for the show is beginning to take form. I'm envisioning a high-energy, well-paced show, with an array of educational sessions geared to new and important topics, and a show floor conducive to getting the skinny on the trends shaping the industry.
I wanted to use this space to draw attention to a seminar I'll be moderating Tuesday, June 24 at 3:15 titled “Monitoring: A Quality Customer Touch Point.”
I'll...
Barnes Associates wholesale monitoring survey finds accounts up 19 percent
March 12, 2014Leif Kothe
YARMOUTH, Maine—Much can be gleaned from the fourth annual Barnes Associates/SSN/CSAA wholesale monitoring survey, but if anything stands out about 2013, it's that overall growth was gaudy.The wholesale monitoring segment enjoyed a 19.4 percent increase in the number of monitored accounts in 2013, according to a survey led by Barnes Associates, a consulting and advisory firm specializing in the security alarm industry. The survey was co-sponsored by Security Systems News and the Central Station...
PERS: What we know, what we don't
September 18, 2013Leif Kothe
The projected expansion of the PERS market will be fueled by several realities playing in its favor. First and foremost, the demographics, highlighted by an aging baby boomer population, are compatible with growth in the PERS space. Similarly, PERS devices make seniors better equipped to remain in their homes and possibly reap considerable cost savings. The market is relatively resilient. The technology is simple. One of the biggest barriers to entry may be tapping into the right marketing channel,...
Greetings!
July 2, 2013Leif Kothe
For my “Monitor This!” debut, I'd like to use this space to introduce myself, now that I've completed my switch to associate editor at Security Systems News.
My name is Leif Kothe, and I've covered the security industry since September 2012, when I joined SSN as web editor. In that capacity, I covered—and learned about—most facets of the security industry, while also writing for other trade journals at United Publications, not all of them security-related. The position was...