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RapidSOS says Harmony ‘not generic AI’

June 13, 2025Ken Showers, Managing Editor

NEW YORK — RapidSOS announced a new agreement with Global Medical Response (GMR) during its 2025 innovation day to accelerate air ambulance requests with RapidSOS UNITE. The company touted the expansion of the product as a transformation in how Emergency Communication Centers (ECCs) request air medical support. In a live streamed video event, the company praised the virtues of its AI-powered support platform Unite and its Harmony copilot feature which CEO Michael Martin described...

Emergency Communications Center (ECC), Global Medical Response (GMR), Jamison Peevyhouse, RapidSOS, RapidSOS Harmony, RapidSOS Unite