Tag: RapidSOS
RapidSOS, Denise Amber Lee Foundation seek to raise emergency call standards
June 29, 2026SSN Staff
NEW YORK – RapidSOS and the Denise Amber Lee Foundation have partnered to raise the industry standard for emergency call quality assurance (QA) to 100% nationwide.
For decades, public safety agencies have struggled to achieve the benchmark of 1% to 3% for manual call review.
Together, RapidSOS and the Foundation are calling for a new gold standard: every single call reviewed, every dispatcher supported, and every agency equipped with the tools...
RapidSOS, Jeremy Renner partner to boost ‘mission-critical’ tools
May 6, 2026Theresa Flaherty, Contributing Writer
NEW YORK – After 10 years and nearly $500 million in R&D investment, RapidSOS is preparing to scale its emergency response technology and has tapped actor Jeremy Renner to help, says CEO Michael Martin.
The company recently kicked off the campaign with a screening of “Behind the Emergency,” a short documentary featuring Renner, who famously survived a near-fatal snowplow accident in January 2023. The documentary begins with that story and explores...
In brief: RapidSOS goes to Hollywood, AA deploys dormakaba gates at DFW, D-Fend rolls Tide
April 22, 2026SSN Staff
NEW YORK—Actor and public safety advocate Jeremy Renner announced that he has partnered with public safety artificial intelligence (AI) company RapidSOS to support the company's work with emergency response systems and first responders.
Renner, who survived a near-fatal snowcat accident in Washoe County, Nev., on Jan. 1, 2023, developed a deep personal commitment to the first responders who protect communities like his own. That commitment is part of what drew him to RapidSOS,...
Actor Jeremy Renner joins RapidSOS as partner and investor
April 16, 2026SSN Staff
NEW YORK—Actor and public safety advocate Jeremy Renner announced that he has partnered with public safety artificial intelligence (AI) safety company RapidSOS to support the company's work with emergency response systems and first responders.
Renner, who survived a near-fatal snowcat accident in Washoe County, Nev., on Jan. 1, 2023, developed a deep personal commitment to the first responders who protect communities like his own. That commitment is part of what drew him to...
RapidSOS secures $100 million as it crosses one billion emergencies supported
November 26, 2025SSN Staff
NEW YORK — RapidSOS, the public safety AI company, has raised a $100 million financing round led by the Apax Digital Funds, bringing its total capital raised to over $450 million.
This comes as RapidSOS surpasses one billion emergencies supported—powered by over 600 million connected devices and sensors and openly integrated with every major public safety software system (5,800+ integrations).
“None of this would have been possible without the 10 year+ partnership between...
‘If we’re not protecting our protectors, the whole system breaks down’ – Sullivan says
July 2, 2025Ken Showers
COUER D’ ALENE, Idaho — Following the tragic shooting on June 29, 2025, when a lone gunman struck two firefighters in a deadly ambush, “the line between public safety and personal danger has never been thinner,” fire safety expert Joshua Sullivan said.
Sullivan, master instructor and COO of A.L.I.V.E. Active Shooter Survival Training and an active firefighter, weighed in on the greatest concerns currently facing firefighters and public safety agencies.
“Today’s...
RapidSOS says Harmony ‘not generic AI’
June 13, 2025Ken Showers
NEW YORK — RapidSOS announced a new agreement with Global Medical Response (GMR) during its 2025 innovation day to accelerate air ambulance requests with RapidSOS UNITE.
The company touted the expansion of the product as a transformation in how Emergency Communication Centers (ECCs) request air medical support. In a live streamed video event, the company praised the virtues of its AI-powered support platform Unite and its Harmony copilot feature which CEO Michael Martin described...
Updates coming to RapidSOS UNITE in early 2025
December 11, 2024SSN Staff
NEW YORK — RapidSOS has said that RapidSOS UNITE will bring enhancements in early 2025 to simplify workflows for 911 telecommunicators by further unifying emergency intelligence with RapidSOS HARMONY for one AI-powered, end-to-end platform.
RapidSOS cited a growing 911 staffing shortage as the impetus to improving the functionality of its platform.
“911 does incredible, heroic work every day despite increased call volumes, less staff, and disparate systems,” said Michael Martin,...
Michigan county first to implement Eagle Eye emergency service
August 27, 2024SSN Staff
HOWELL, Mich. —Community members in Livingston County, Michigan, have deployed technology that turns their standard security cameras into a resource for 911 Emergency Communications Center telecommunicators via Eagle Eye Networks’s 911 Emergency Security Camera Sharing.
“It’s all about response time: The key to saving lives, curtailing damage and rapidly resolving an emergency of any kind–whether it’s a natural disaster, fire, mass shooting or other criminal...
RapidSOS’s answer to monitoring in digital age: ‘Intelligent safety’
May 22, 2024Ken Showers
NEW YORK — RapidSOS has spent the last few years trying to enhance operator experience in monitoring centers by improving delivery of critical data and staffing shortages. The company’s answer: Unite and Harmony.
During its 2024 Innovation Day, the company revealed RapidSOS Unite, the latest evolution of its intelligent safety response platform; and RapidSOS Harmony, an AI co-pilot system for 911 operators and first responders.
“Intelligent safety is all about...