Tag: RapidSOS

NEW YORK — RapidSOS has spent the last few years trying to enhance operator experience in monitoring centers by improving delivery of critical data and staffing shortages. The company’s answer: Unite and Harmony.  During its 2024 Innovation Day, the company revealed RapidSOS Unite, the latest evolution of its intelligent safety response platform; and RapidSOS Harmony, an AI co-pilot system for 911 operators and first responders.  “Intelligent safety is all about...

The security industry has a problem, and unlike the title suggests an AI doctor probably isn’t going to fix it. In the past week I’ve probably seen half a dozen references to the shortage of manpower in the security industry. Which sector of the industry? All of it probably, but the two that stood out to me have been CISO’s and security operations centers personnel. Two cogs that are definitely needed for the larger machine to function, and currently AI isn’t...

AUSTIN, Texas—Eagle Eye Networks has launched Eagle Eye 911 Camera Sharing, a technology that gives Emergency Communication Centers instant access to security cameras during an emergency and delivers critical incident information to first responders, through a partnership with RapidSOS.  RapidSOS is an intelligent safety platform that directly and securely links life-saving data from more than 540 million connected devices, apps and sensors to more than 16,000 911 and field responder...

ATLANTA and NEW YORK—Honeywell, a global manufacturer of security and automation solutions for residential and commercial applications, has announced a strategic investment in RapidSOS that will further modernize and digitize the public safety communications process. Terms of the investment were not disclosed. RapidSOS is the emergency response data platform used by more than 5,200 emergency communications centers (ECCs) worldwide. The existing communications infrastructure between...

VANCOUVER, B.C.—Local Security, a Canadian security technology company, announced a partnership with RapidSOS to connect 911 personnel with remote operators in an emergency through the Local Security platform. "Local Security is committed to partnerships with communities and the organizations that use cutting-edge technology to secure them," Local Security CEO Adam Power said in the announcement. "Our partners can now deliver a complete digital status update including pictures and video...

NEW YORK, NY—Utah-based, DIY security company, Cove, offering premium home security and now certified as RapidSOS Ready, is capable of sending life-saving, home-security data directly to 911 centers to empower the fastest, most effective emergency response, as opposed to verbally relaying all critical information from the monitoring center to 911 centers. Noted in the announcement, according to 911 dispatchers this could save three to four minutes in the emergency response process and eliminate...