Tag: Interface Systems
Interface Systems launches TamperShield alarm monitoring technology
November 6, 2025SSN Staff
ST. LOUIS—Interface Systems, a managed service provider delivering business security, networking, and business intelligence solutions to multi-location enterprises, has announced the launch of TamperShield, a monitoring technology designed to identify alarm system interference before an intrusion occurs.
Traditional alarm monitoring only reports once an alarm is triggered. TamperShield continuously verifies that the alarm panel can communicate properly, providing faster visibility into communication...
Interface publishes guide to help NY retailers meet Senate bill requirements
July 16, 2025SSN Staff
ST. LOUIS—Managed services provider Interface Systems has released a compliance guide to help New York retailers meet the requirements of the state’s Retail Worker Safety Act and its chapter amendment, Senate Bill S740.
The law’s 270-day grace period expired on June 4, 2025, and retailers that have not completed the mandated steps now face potential penalties and increased liability.
Authored by Clay Campbell, senior vice president & general counsel at Interface, the guide...
Interface Systems achieves high Net Promoter Score with focus on customer success
May 14, 2025SSN Staff
ST. LOUIS—Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has announced a Net Promoter Score (NPS) of 60, more than double the 2024 industry average of 24.8, based on ratings from 354 organizations across 22 sectors.
Among Interface Systems’ 25 largest enterprise accounts across retail, restaurant, and car wash industries, the score climbed to 71.
NPS, a globally recognized benchmark...
Bubble Agency acquires HighRez
January 28, 2025SSN Staff
LONDON and LOS ANGELES—Bubble Agency, a global PR, marketing and events specialist for the B2B technology sector, has announced the acquisition of HighRez, a marketing communications agency focused on the physical security and media technology industries.
The acquisition marks a significant step in Bubble Agency’s growth strategy, adding new expertise in the physical security sector and expanding its presence to the East Coast of the United States as the agency celebrates its...
Interface Systems offers predictions for 2025
January 7, 2025SSN Staff
ST. LOUIS — Interface Systems has identified key security and technology trends that it believes will shape retail and restaurant security in the coming year and its shared them in the form of 2025 predictions.
Interface said that it sees a convergence of AI, advanced video analytics, and smarter monitoring solutions driving more proactive and efficient business security systems in the future.
“As threats continue to evolve, we anticipate that innovation in AI, video analytics,...
Interface deploys Virtual Security Guard for fast-food chain
December 16, 2024SSN Staff
ST. LOUIS — Interface Systems has announced the successful deployment of its Virtual Security Guard solution for the Madan-Russo Organization, a family-owned owner-operator of a global fast-food chain in northern New Jersey.
The deployment has reportedly improved safety and reduced security costs by up to $12,000 monthly at one of its most at-risk locations.
For nearly 50 years, the Madan-Russo Organization has faced persistent security challenges, including loitering, drug-related activity,...
New Interface report reveals top security risks for U.S. retail chains
November 29, 2024SSN Staff
ST. LOUIS—Managed service provider Interface Systems has released its 2024 State of Remote Video Monitoring in Retail Chains report, which provides an overview of the critical challenges faced by retailers.
The detailed study analyzed over two million monitoring requests across 4,156 retail locations in the United States from September 2023 to August 2024.
Offering valuable insights to strengthen store security and protect employees, the report highlights the peak times for security...
Interface unveils AI-powered video analytics solution in partnership with Wobot
June 26, 2024SSN Staff
ST. LOUIS — Interface Systems announced their partnership with Wobot for the launch of its AI-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries.
The solution utilizes existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets.
Interface revealed that the partnership with Wobot enables them to offer QSRs and retailers a simpler way to make data-driven...
Interface Systems launches enhanced AI-powered voice-down solution
May 15, 2024SSN Staff
ST. LOUIS — Managed service provider Interface Systems has announced the launch of its enhanced intelligent voice-down system.
The updated solution now integrates with Interface Systems’ Interactive Security Operations Center (iSOC), allowing for immediate intervention by remote specialists to augment AI-powered automated deterrents.
Interface’s intelligence voice-down system can proactively detect individuals and vehicles loitering or behaving suspiciously by leveraging state-of-the-art...
Interface rolls out enhanced customer portal, participating in webinar SOC tour
May 10, 2024SSN Staff
ST. LOUIS — Managed service provider Interface Systems has released it's now enhanced customer portal, One View Edge.
The service promises its customers greater visibility and easier access to critical information on all Interface services.
According to Brian Garavuso, CTO at Interface, “The new One View Edge portal will provide immediate benefits to our customers with its intuitive user interface, comprehensive network analytics, security management, and streamlined self-management...