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Tag: Interface Systems


Brent Duncan

Monitoring

New Interface report reveals top security risks for U.S. retail chains

November 29, 2024SSN Staff

ST. LOUIS—Managed service provider Interface Systems has released its 2024 State of Remote Video Monitoring in Retail Chains report, which provides an overview of the critical challenges faced by retailers. The detailed study analyzed over two million monitoring requests across 4,156 retail locations in the United States from September 2023 to August 2024.  Offering valuable insights to strengthen store security and protect employees, the report highlights the peak times for security...

2024, Brent Duncan, Interface Systems, State of Remote Video Monitoring in Retail Chains, Tyson Johns


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Also Noted

Interface unveils AI-powered video analytics solution in partnership with Wobot

June 26, 2024SSN Staff

ST. LOUIS — Interface Systems announced their partnership with Wobot for the launch of its AI-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries. The solution utilizes existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets. Interface revealed that the partnership with Wobot enables them to offer QSRs and retailers a simpler way to make data-driven...

Adit Chhabra, AI-powered, Interface Systems, quick-service restaurant (QSR), security camera, Steve Womer, Video Analytics, Wobot


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Interface Systems launches enhanced AI-powered voice-down solution

Monitoring

Interface Systems launches enhanced AI-powered voice-down solution

May 15, 2024SSN Staff

ST. LOUIS — Managed service provider Interface Systems has announced the launch of its enhanced intelligent voice-down system. The updated solution now integrates with Interface Systems’ Interactive Security Operations Center (iSOC), allowing for immediate intervention by remote specialists to augment AI-powered automated deterrents. Interface’s intelligence voice-down system can proactively detect individuals and vehicles loitering or behaving suspiciously by leveraging state-of-the-art...

AI-powered, Interactive Security Operations Centers (iSOCs), Interface Systems, managed service provider, Steve Womer, voice-down


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Interface rolls out enhanced customer portal, participating in webinar SOC tour

Monitoring

Interface rolls out enhanced customer portal, participating in webinar SOC tour

May 10, 2024SSN Staff

ST. LOUIS — Managed service provider Interface Systems has released it's now enhanced customer portal, One View Edge. The service promises its customers greater visibility and easier access to critical information on all Interface services. According to Brian Garavuso, CTO at Interface, “The new One View Edge portal will provide immediate benefits to our customers with its intuitive user interface, comprehensive network analytics, security management, and streamlined self-management...

Brian Garavuso, Cradlepoint, Interface Systems, Loss Prevention Foundation, Managed Services Provider (MSP), security operations center (SOC)


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Interface opens new headquarters in St. Louis

March 7, 2024SSN Staff

ST. LOUIS—Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has moved its corporate headquarters to a new location in St. Louis. Located at 1844 Lackland Hill Parkway in St. Louis, the new 22,000-square-foot facility features a state-of-the-art iSOC (interactive security operations center) to help manage the 24/7 security monitoring operations of leading consumer-facing businesses across...

Brent Duncan, Interface Systems, St. Louis


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Monitoring Matters

Future predictable

December 6, 2023Ken Showers, Managing Editor

It’s December, and you know what that means, kids? That’s right, it’s time to rev up the prediction engines as we sail into 2024. As a turn of phrase that’s a pretty accurate description for this topic, in an industry where we find ourselves actually using predictive analytics. Last year the “Cloud” was the buzzword that couldn’t be escaped from in any meaningful discussion on security trends. This year saw the rise of ChatGPT and other artificial intelligence...

Artificial Intelligence (AI), ChatGPT, Cloud, Interface Systems, predictive analytics


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Interface shares 2024 tech predictions

December 5, 2023SSN Staff

ST. LOUIS, Mo. – Interface Systems is looking to the future as it shares its predictions for security technology trends that will impact businesses in 2024. Starting with the most popular trends of artificial intelligence (AI) and automation, Interface believes the technology will improve monitoring operations. “Addressing ever-changing business security threats will require new capabilities to rapidly analyze massive amounts of data from a variety of sensors,” Interface wrote....

Artificial Intelligence (AI), automation, Bud Homeyer, Interface Systems, monitoring, security technology


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Interface Systems adds new leaders to its executive team

Commercial

Interface Systems adds new leaders to its executive team

November 28, 2023SSN Staff

ST. LOUIS – Interface Systems has announced the appointment of Sean Foley to the role of chief revenue officer and Sunita Mani to the role of chief marketing officer. The company said that Foley has been instrumental in building Interface’s Customer Success organization in the past decade and spearheaded some of the largest deals in their history. In his new position, he will be responsible for leading Interface’s national and regional sales, account management, and customer...

Brent Duncan, Interface Systems, retail, Sean Foley, Sunita Mani


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Interfaces Systems announces new partnership with DMP

Monitoring

Interface Systems announces new partnership with DMP

November 14, 2023SSN Staff

ST. LOUIS – Interface Systems has announced a new partnership which will see the integration of DMP alarm panels into its interactive Security Operations Centers (iSOCs). Interface said that this underscores its mission to extend the capabilities of its iSOCs by seamlessly integrating leading business security solutions with the iSOC remote video monitoring technology. Further, the company said that the incorporation of DMP panels into Interface Systems' iSOCs opens new possibilities...

alarm panels, Brian Garavuso, Digital Monitoring Products (DMP), integration, Interactive Security Operations Centers (iSOCs), Interface Systems, Mark Hillenburg, remote video monitoring


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Interface integrates i3 cloud video platform with monitoring centers

Monitoring

Interface integrates i3 cloud video platform with monitoring centers

October 12, 2023SSN Staff

ST. LOUIS, MO – Interface Systems announced that it has expanded its customer offering by integrating the i3 international cloud-based video management and analytics platform into its interactive Security Operations Centers (iSOCs). Their iSOCs can now leverage real-time security camera feeds or access recorded footage captured by the i3 platform. According to Interface, iSOC staff can search for video footage, gather video evidence associated with security events, verify alarm...

Brian Garavuso, Cloud-Based, Interactive Security Operations Centers (iSOCs), Interface Systems, video management, Video Surveillance, Vy Hoang


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