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Tag: ADT


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Florida ECC goes live with TMA’s Automated Secure Alarm Protocol

May 21, 2024SSN Staff

MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Palm Beach County Fla. Sheriff's Office became the 144th Emergency Communications Center (ECC) in the U.S. and the 11th in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.   Palm...

ADT, Affiliated Monitoring, Alert 360, Automated Secure Alarm Protocol (ASAP), Brinks Home, Dynamark Monitoring, Emergency Communications Center (ECC), Everon, Guardian Protection Services, Johnson Controls (JCI), National Monitoring Center (NMC), Palm Beach County Sheriff's Office, Protection One, Rapid Response Monitoring, Securitas, Security Central, The Monitoring Association (TMA), United Central Control (UCC), Vector Security, Vivint


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ADT highlights new platform, relationship with Google

Residential

ADT highlights new platform, relationship with Google

April 30, 2024Ken Showers, Managing Editor

BOCA RATON, Fla. – ADT’s refocus on its core consumer security and smart home business has paid off, with a strong start to 2024, company officials said.  The company reported total revenue of $1.2 billion for the First Quarter (Q1), with end-of-period recurring monthly revenue (RMR) up 3% to $353 million ($4.2 billion on an annualized basis). Consumer and Small Business (CSB) revenue was up 5% and segment Adjusted EBITDA was up 8%. The company also reported strong customer retention,...

ADT, Consumers and Small Business (CSB), First Quarter (Q1), Jeff Likosar, Jim DeVries, recurring monthly revenue (RMR), smart home


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Also Noted

ADT – Knoxville, TN receives TMA Five Diamond Monitoring Center designation

April 26, 2024SSN Staff

VIENNA, Va. – The Monitoring Association (TMA) has announced that ADT – Knoxville, TN has received the prestigious TMA Five Diamond Monitoring Center designation, granted annually to monitoring centers that satisfy all of the requirements of the “five points of excellence.” TMA noted that the five points of excellence are: Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online...

ADT, monitoring center, The Monitoring Association (TMA), TMA Five Diamond Monitoring Center, Video Monitoring


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Also Noted

ADT reveals latest accolades

April 22, 2024SSN Staff

BOCA RATON, Fla. – ADT continued to cement its reputation after brandishing multiple awards from a variety of security organizations including The Monitoring Association (TMA), Electronic Security Association (ESA), and Security Industry Association (SIA). “These accolades underscore ADT's commitment to innovation and customer-centric values, further solidifying its position as a front runner in the field,” ADT wrote in a release. “These achievements come during ADT's...

ADT, Award, Electronic Security Association (ESA), Security Industry Association (SIA), Shari Wilson, The Monitoring Association (TMA), Tiffany Galarza


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Also Noted

Tim Rains joins ADT as new CISO

March 29, 2024SSN Staff

BOCA RATON, Fla. – ADT has announced the appointment of its new Chief Information Security Officer (CISO), Tim Rains. With over 20 years of experience in the cybersecurity industry, Rains is being tasked with spearheading initiatives in cybersecurity strategy, assurance, compliance, vulnerability management, risk management, and governance for ADT. “I’m eager to see Tim’s influence on ADT’s cybersecurity efforts and know he will make a meaningful addition to an...

ADT, chief information security officer (CISO), Cybersecurity, Sam Jaddi, Tim Rains


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2023 Q4 earnings call sees a slimmed down ADT eying growth in 2024

Residential

2023 Q4 earnings call sees a slimmed-down ADT eyeing growth in 2024

February 28, 2024Ken Showers, Managing Editor

BOCA RATON, Fla. – Following a year fraught with challenges for most companies, ADT enters 2024 leaner and hungry as it refocuses on its core business. On Feb. 28, 2024, ADT held its fourth quarter (Q4) 2023 earnings conference call to discuss both its financial results and its direction as it enters 2024 lighter after divesting itself of its commercial business and discontinuing its ADT Solar division. ADT provided a number of highlights for both the quarter and the...

2024, ADT, ADT Solar, Fourth Quarter (Q4), Google Nest, Jim DeVries, Residential, smart home, Video Analytics


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Monitoring Matters

United they fall

February 28, 2024Ken Showers, Managing Editor

Oh man, I really don’t like doing the same topic two weeks in a row, but we have to talk about ransomware again. It should be about the ADT webcast, but we’ll save that one for next week, as a treat. Instead, today we’re going to take our medicine and I get to say I told you so while discussing the ransomware attack on UnitedHealthcare by BlackCat. You’ll remember BlackCat (ALPHV) because we’ve covered it before, but also because in this very blog spot last week I...

ADT, ALPHV, BlackCat, FTC, Ransomware, United States Department of Justice (DOJ), UnitedHealthcare


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ADT volunteers with Rebuilding Together

Residential

ADT volunteers with Rebuilding Together

February 14, 2024SSN Staff

LAS VEGAS – During Super Bowl weekend, volunteers from ADT participated in Kickoff to Rebuild, an annual event led by inspiring non-profit Rebuilding Together to provide essential home repairs for six families and community improvements in a Las Vegas-area neighborhood.  On Friday, Feb. 9, Cincinnati Bengals running back Chase Brown joined nearly 200 volunteers to help revitalize the community as part of Kickoff to Rebuild, an annual Super Bowl-sanctioned event. "At Rebuilding...

ADT, Caroline Blakely, Darienne Page, Kickoff to Rebuild, Lowe’s, Rebuilding Together


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Resideo uses 2023 momentum to pivot in first earnings report of 2024

Residential

Resideo uses 2023 momentum to pivot in 2024

February 14, 2024Ken Showers, Managing Editor

SCOTTSDALE, Ariz. – Resideo Technologies exited 2023 with a strong Q4, and now it's riding that momentum into 2024, making some significant changes to reshape its portfolio and operations. Among the highlights for the year, Resideo saw revenue of $6.2 billion for 2023, an adjusted EBITDA of $552 million, and $440 million in cash from operations. Its report noted that the company improved business execution in the second half of the year with products and solutions transformation...

2023, 2024, ADT, Fourth Quarter (Q4), Genesis Cable, Jay Geldmacher, Resideo Technologies, Tony Trunzo


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Monitoring Matters

Cupid de Locke

February 14, 2024Ken Showers, Managing Editor

It’s Valentine's Day and I’d love to mention that I have a sweetheart of a topic to share this week, but I’m sorry to say it’s left me a little brokenhearted. Since the beginning of February, I’ve been watching a lot of Q4 2023 reports roll out and while we can still safely call it the year of AI, it’s also the year of the residential security market falling flat on its face. I talked about this a bit in my last blog post where I discussed ADT...

ADT, Assa Abloy, Jay Geldmacher, Residential Security, Resideo


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