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Archive: November 2002


Fire Systems Installation

Delaware eyes statewide false fire alarm law

November 1, 2002Chelsie Woods

DOVER, Del. - In a potentially precedent setting move, the state of Delaware plans to consider next year whether to implement a statewide law governing false fire alarms. The idea to draft legislation that deals with false fire alarms was proposed by the state's fire marshal, who wants to lessen the false fire alarm burden in the state and at the same time penalize fire alarm owners and fire firms who repeatedly allow false fire alarms to happen. "Some legislation crucifies the alarm vendor for...

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Suppliers

American Dynamics, Software House names return

November 1, 2002Chelsie Woods

BOCA RATON, Fla. - A year and a half after Sensormatic officials decided to streamline product lines under generic names, the American Dynamics and Software House names are making a return to the market. By resurrecting the two brands, company officials expect it will make it easier for installers and integrators, along with end-users, to identify products and work with the company, which is now part of Tyco Safety Products. "The move in the past was more unifying on the Sensormatic name," said...

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Fire Systems Installation

RJA adds Sako to its N.Y. location

November 1, 2002Chelsie Woods

NEW YORK - Fire firm RJA Group has moved to larger offices here, providing the company with room to incorporate its security division Sako & Associates under the same roof. Patrick Johnson, spokesman for RJA Group, said it marks Sako & Associates entrance into the New York market. The move into New York came less than a year after RJA Group bought Sako. "It was a good opportunity to move to updated space," said Johnson, about the company's new Manhattan office three blocks from the company's previous...

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Monitoring

Pro One, BellSouth add new location

November 1, 2002SSN Staff

TOPEKA, Kan. - Protection One, together with BellSouth, has opened two more sales and installation locations under its co-branding agreement with the southern telecom company. A new office location opened in late September in Savannah, Ga., the second location in that state. The first office in Georgia was opened in Atlanta as part of the initial launch of the BellSouth Security Systems from Protection One program in early 2001. The two companies have also opened an office in Louisville, Ky., that...

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Residential

AlarmForce posts record growth, revenue numbers

November 1, 2002Andrea Gura

TORONTO - Security manufacturer and installer Alarm Force has posted another successful quarter with its aggressive mass marketing model, recording an increase in revenues of 23 percent and net income growth of 25 percent. With 30 offices and 100 employees across Canada, Alarm Force has been able to grow to a base of more than 33,000 accounts through organic growth, and without generating much debt, said Joel Matlin, Alarm Force president and chief executive officer. The company expects to sign...

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Leasecomm drops dealer program

November 1, 2002Andrea Gura

WALTHAM, Mass. - Another round of dealers lost a steady stream of funding for their businesses as a second major dealer program announced major changes to its funding program, this time calling it quits. Leasecomm Corp., through its parent company MicroFinancial, announced in mid-October that it would cease to fund any new loan originations but would continue to collect on its existing portfolio of outstanding leases. The announcement marks a new corporate strategy for the company, which entails...

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General News

Two certifications added to ASIS' ranks

November 1, 2002Chelsie Woods

ALEXANDRIA, Va. - Twenty-eight years after ASIS International created its certified protection professional (CPP) classification, the association is adding two more to its ranks– investigations professional and physical security professional. The new certifications will become available in 2003 after three years of work by ASIS International's professional certification board and association members. "The demand for specialized security services has dramatically increased," said Vicki...

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Residential

Security company sells with superheroes, comic book figures

November 1, 2002Andrea Gura

HIGHLAND PARK, Ill. - A 28-year-old security company here known for its unorthodox marketing techniques has struck a deal to bring Spiderman, Captain America, The Hulk and other superheroes to Chicago as part of a new marketing campaign. Keith Fisher, president of Keyth Technologies and Security based here, signed a multi-year licensing agreement with Marvel Comic to use some of the cartoon company's superheroes as material on the outside of Keyth Technologies' service vans. Fisher's company is...

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In customer service, first impressions are the key

November 1, 2002Mark Matlock

With the advent of more powerful computers and more robust phone systems, more and more companies across America are finding new and innovative ways not to deal with their customers. You can call into almost any major corporation in America and, almost without exception, your call will be answered by an "auto attendant." After navigating through menu after menu, you may or may not ever speak to a live human being. In many cases, hold times can run more than a half an hour. I respect that companies...

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Fire Systems Installation

Insurer: disabled smoke alarms common

November 1, 2002SSN Staff

HARTFORD, Conn. - Nearly 30 percent of adults said they had disconnected smoke alarms in their house and failed to reconnect the devices right away, according to a national survey sponsored by The Hartford, a property insurer. About 28 percent of the 953 adults queried in the survey admitted to intentionally disabling or removing batteries from a smoke detector and not immediately restoring it to service at least once in the past five years, while three percent said they did that routinely. The...

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