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Tag: APCO


Monitoring Matters

ASAP expands in Virginia

August 9, 2017Spencer Ives

PITTSBURGH—Vector Security announced in early August that Newport News, Va., is now live with Automated Secure Alarm Protocol (ASAP). Newport News joins other municipalities in the state of Virginia using ASAP, such as the City of Richmond, James City County, York County, and Henrico County. The ASAP to PSAP program, created by The Monitoring Association—formerly CSAA—and the Association of Public Safety Communications Officials automates communication between alarm monitoring central...

Anita Ostrowski, APCO, ASAP to PSAP, TMA, Vector Security


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Monitoring

Protection 1 goes live with ASAP program

August 20, 2014Leif Kothe

ROMEOVILLE, Ill.—Protection 1, a security company whose monitoring arm is CMS, is the latest central to go live with the Automated Secure Alarm Protocol program, according to an announcement from the CSAA.By adopting the ASAP program, the company will have all its alarm signals processed in seconds through the National Law Enforcement Telecommunications System of state-to-state PSAP communication, ensuring that complete and accurate information is relayed to the PSAP every time.As of press...

APCO, ASAP to PSAP, CSAA, NLETS, Pam Petrow, physical security, Protection 1, SSN, Vector Security


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Monitoring

'Train the Trainer' adds recertification program

March 15, 2013Rich Miller

YARMOUTH, Maine—Technology at central stations advanced rapidly in the decade between revisions to SIA-APCO's “Train the Trainer” course, which was updated in 2000 and again in 2011. For instructors certified under the older version, keeping pace has required extra work as more of their monitoring protocols have become outdated.  To improve the process, Central Station University is rolling out a new program to update trainers who were certified by the Security Industry Association...

APCO, Central Station University, CSU, Dera DeRouche-Jolet, Sean Rockhold, Security Systems News, SIA, Train the Trainer


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Monitoring

D.C. implements ASAP

January 9, 2013Rich Miller

WASHINGTON—The District of Columbia has implemented the Automated Secure Alarm Protocol, becoming the sixth U.S. municipality to take the step toward faster and more efficient alarm call management.ASAP works to eliminate errors in communication between central stations and public safety answering points, or PSAPs, by sending 911 information directly via computer instead of being transmitted verbally by phone. The program was founded through a partnership between the Central Station Alarm Association,...

APCO, Association of Public Safety Communications Officials, Automated Secure Alarm Protocol, Central Station Alarm Association, monitronics, National Law Enforcement Telecommunications System, OUC


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Monitoring Matters

'Train the Trainer' in Vegas

February 3, 2012Rich Miller

What happens in Vegas stays in Vegas. That's good advice for anyone who lets their hair down too far after the sun sets in Sin City, but it turns out central station managers attending ISC West can take something away from Vegas, too: certification as trainers. Central Station University is offering the recently revised SIA-APCO Central Station Operator Instructor Course from March 25-28 at the Tuscany Suites and Casino. According to the CSU, the “Train the Trainer” course has been substantially...

APCO, Central Station University, CSU, ISC West, SIA, Train the Trainer


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Monitoring

SGS integrates with Unified 911 for more accurate emergency services dispatch

April 21, 2011Daniel Gelinas

DALLAS—A new technology partnership aims to simplify and speed up 911 dispatch for central stations. Furthermore, the partnership aligns with current efforts on the part of the Central Station Alarm Association and the Association of Public-Safety Communications Officials. Both the CSAA and APCO are working to streamline and automate central station/public safety answering point (PSAP) communications. A PSAP is a call center responsible for answering calls to an emergency telephone number for...

APCO, Association of Public-Safety Communications Officials, CAD-to-CAD, Central Station Alarm Association, CSAA, E911, Hank Goldberg, monitronics, NG911, PSAP


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