Tag: United Central Control

Teresa Gonzalez became the president of United Central Control in 2008. Lydia Security Monitoring acquired UCC in January 2016 and Gonzalez continues to lead the brand. Gonzalez talked with Security Systems News in early December about her home security system and what she likes about it.What kind of system do you have?I have a … 2GIG with Alarm.com. I have thermostats and lights, video cameras.Why this particular setup?At the time, 2GIG was a very user-friendly panel. I've had it for a couple years...

VIENNA, Va.—Teresa Gonzalez, president of United Central Control, was awarded the Central Station Alarm Association's Stanley C. Lott Memorial Award for Exemplary Service, at the 2016 Annual Meeting in Marco Island, Fla. on Oct. 26. “On behalf of CSAA, I am thrilled that Teresa has been selected as the recipient of the 2016 Stanley C. Lott Award,” Pamela J. Petrow, president of CSAA, said in a prepared statement. “This award is not presented each year, but reserved for the...

WILLIAMSTOWN, N.J.—Lydia Security Monitoring, the parent company of COPS Monitoring, both based here, announced today it has acquired wholesale central station United Central Control.“COPS and UCC are CSAA member companies, and both are well-run and respected monitoring companies. Lydia's acquisition of UCC adds an impressive business to their existing third party monitoring portfolio,” CSAA executive director Jay Hauhn told Security Systems News.In a prepared statement, Jim McMullen,...

MOORESVILLE, N.C.—Home improvement company Lowe's chose United Central Control as the professional monitoring partner for Iris, its DIY home automation system, Lowe's announced Jan. 4.“We've been working for a few years with Lowe's on this endeavor,” Mark Matlock, UCC's senior vice president told Security Systems News. “It's involved a lot of really comprehensive due diligence and working together to make sure we had the offering right, that Lowe's fit into the space properly...

SAN ANTONIO—United Central Control, a wholesale monitoring center based here, is planning to build an out-of-state back-up central station, possibly in Nashville, Tenn., Mark Matlock, company SVP, told Security Systems News. That news comes alongside other growth developments at the company.UCC currently has a staffed back-up facility here, but Matlock said that an out-of-state back-up station is a company goal. Once the new facility is up and running, the current back-up station would be dismantled.“When...

SAN ANTONIO—Mark McCall, director of information technology at United Central Control, entered the security industry in somewhat of an indirect fashion. With a background firmly in IT, McCall was asked by a friend, who owns Pensacola, Fla.-based SentryNet, to write a white paper evaluation of the company, highlighting its strengths and weaknesses, particularly with respect to IT infrastructure and staffing issues. “I gave a road map for his business for things that, in my professional...

SAN ANTONIO—The big milestone early in 2014 for United Central Control, a wholesale monitoring provider based here, is the now-complete conversion to Stages, a technology platform from Secure Global Systems that Tracey Ritchie, vice president and general manager of UCC, calls an “investment towards the future.”The completed adoption of the platform caps off a complex, three-year process—one of which was spent implementing and then troubleshooting the system to ensure it ran...

SAN ANTONIO—United Central Control, a wholesale monitoring company based here, has hired James Beaty, formerly the general manager of central station operations at pharmacy giant CVS, to lead its business development initiatives.In previous jobs, Beaty helped develop in-house security systems and vetted new technology at both CVS and Autozone.At UCC, his hiring could signal some new avenues of business for the wholesale monitoring company, like telehealth, and expand some product lines already...

SAN ANTONIO—United Central Control is switching to SGS' Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.UCC President Teresa Gonzalez said the wholesale monitoring provider, based here, took two years to determine which automation software would be best for its 500 dealers.“We needed to look at where we are headed with our rapid...

SAN ANTONIO—United Central Control, a leading wholesale monitoring provider based here, has entered into a partnership with CheckVideo to offer advanced video services and training for UCC's network of more than 500 dealers.The cloud-based services from CheckVideo include video detection and response, video alarm verification and virtual guard tours. Analytic capabilities allow the company's cameras to detect the presence of people and vehicles, not just motion, which “dramatically reduces...