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Northborough Police Dept. becomes first in Massachusetts to go live with ASAP

November 6, 2025SSN Staff

NORTHBOROUGH, Mass.—The Northborough Police Department (NPD) has become the first law enforcement agency in Massachusetts to go live with the Automated Secure Alarm Protocol (ASAP) Service, which automates the exchange of alarm information between alarm monitoring companies and emergency communications centers (ECCs). NPD deployed ASAP View, a web-based solution that enables faster, more accurate alarm delivery directly to emergency communications personnel. For Northborough, ASAP View provided...

Amazon Web Services (AWS), Amie Bullard, ASAP View, Association of Public-Safety Communications Officials (APCO), Automated Secure Alarm Protocol (ASAP), computer-aided dispatch (CAD), Emergency Communications Center (ECC), Massachusetts, Northborough Police Department (NPD), Rapid Response, The Monitoring Association (TMA)

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