Tag: computer-aided dispatch (CAD)
Motorola Solutions acquires Exacom
March 12, 2026SSN Staff
CHICAGO—Motorola Solutions has announced the acquisition of Exacom, a provider of cloud-native voice and multimedia recording and logging solutions for mission-critical communications, based in Manchester, N.H. Terms of the transaction were not disclosed.
Exacom’s solutions help public safety agencies consolidate call logs and record 911 audio and radio traffic directly into their cloud-based or on-premise storage systems, helping to create a single narrative of the entire incident.
Integrating...
Northborough Police Dept. becomes first in Massachusetts to go live with ASAP
November 6, 2025SSN Staff
NORTHBOROUGH, Mass.—The Northborough Police Department (NPD) has become the first law enforcement agency in Massachusetts to go live with the Automated Secure Alarm Protocol (ASAP) Service, which automates the exchange of alarm information between alarm monitoring companies and emergency communications centers (ECCs).
NPD deployed ASAP View, a web-based solution that enables faster, more accurate alarm delivery directly to emergency communications personnel. For Northborough, ASAP View provided...
Hennepin County Sheriff’s Office launches ASAP Service
October 22, 2025SSN Staff
HENNEPIN COUNTY, Minn.—The Hennepin County Sheriff’s Office (HCSO) has announced that it has launched ASAP (Automated Secure Alarm Protocol) Service, a digital alarm service that automates the exchange of alarm information between alarm monitoring companies and emergency communications centers (ECCs).
The service marks a significant milestone in HCSO’s ongoing efforts to enhance public safety operations and support its emergency communications staff.
By automating alarm...
Pye-Barker Fire & Safety acquires Phoenix Fire Protection
September 16, 2025SSN Staff
ATLANTA—Pye-Barker Fire & Safety has announced the acquisition of Phoenix Fire Protection, expanding its sprinkler services in Las Vegas.
This transaction strengthens Pye-Barker's ability to serve customers in the area with integrated life safety services that protect lives and livelihoods.
Phoenix Fire Protection has served as a local provider of fire sprinkler services for Clark and Nye counties since its incorporation in 2009. The company provides...
Tampa Police Department implements ASAP Service to handle alarm notifications
April 14, 2025SSN Staff
TAMPA, Fla.—The Monitoring Association (TMA) has announced that the Tampa (Florida) Police Department (TPD) recently implemented its ASAP Service to lessen the impact of alarm/sensor-generated calls that its 911 communications center receives.
The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).
Each year, the center handles about 300,000 calls for emergency service and...
Adams County, Colo., enhances public safety with ASAP implementation
March 18, 2025SSN Staff
COMMERCE CITY, Colo.—The Monitoring Association (TMA) has announced that the Adams County Communications Center Authority (ADCOM911) has completed implementation of the Automated Secure Alarm Protocol (ASAP) Service.
ADCOM911 went live with the service on March 4, becoming the 149th emergency communications center (ECC) in the U.S. and fourth in Colorado to adopt the ASAP program
The ECC dispatches emergency services for multiple law-enforcement agencies, including the Adams County...