Tag: Association of Public-Safety Communications Officials (APCO)
Northborough Police Dept. becomes first in Massachusetts to go live with ASAP
November 6, 2025SSN Staff
NORTHBOROUGH, Mass.—The Northborough Police Department (NPD) has become the first law enforcement agency in Massachusetts to go live with the Automated Secure Alarm Protocol (ASAP) Service, which automates the exchange of alarm information between alarm monitoring companies and emergency communications centers (ECCs).
NPD deployed ASAP View, a web-based solution that enables faster, more accurate alarm delivery directly to emergency communications personnel. For Northborough, ASAP View provided...
Tampa Police Department implements ASAP Service to handle alarm notifications
April 14, 2025SSN Staff
TAMPA, Fla.—The Monitoring Association (TMA) has announced that the Tampa (Florida) Police Department (TPD) recently implemented its ASAP Service to lessen the impact of alarm/sensor-generated calls that its 911 communications center receives.
The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).
Each year, the center handles about 300,000 calls for emergency service and...