Tag: Trey Alter

HAGERSTOWN, Md.—Dynamark Monitoring, Inc. launched Instant Connect platform, their newest solution in a growing lineup of features and an intuitive, user-friendly way for customers to interact with their alarm. Customers can group chat with their entire contact list, cancel or verify alarms, and even request service, all without the need to download an app.  “Our goal was to create a very intuitive interface that really improved and modernized the customer experience,” Trey...

HAGERSTOWN, Md.—Dynamark Monitoring recently partnered with home improvement financing companies to provide dealers a consumer equipment financing option for their customers. “The goal is to help dealers expand their business while keeping their own individual brand and identity strong,” the company said.“This equipment financing program is available to any security company, whether they do monitoring or non-monitored, and it's open to both residential and commercial,”...

HAGERSTOWN, Md.—Dynamark Security Centers had a good year in 2017, beating sales goals, acquiring a second central station and increasing wholesale business. Company executives talked with Security Systems News about the processes and philosophies that facilitated the growth.“Last year was certainly our best year. We saw a very healthy industry last year, which is encouraging,” Trey Alter, Dynamark's president and CEO, told SSN. The company's dealer channel grew by about 35 percent...

HAGERSTOWN, Md.—Dynamark Security Centers in late September announced its purchase of Buckeye Protective Services, in Canton, Ohio, as a redundant central station to its monitoring center based here.The deal was finalized on Sept. 20. In addition to the central station, all Buckeye employees are joining Dynamark, including 12 operators. Buckeye has more than 100 dealers.“Currently, the central stations are operating independently,” Trey Alter, president and CEO at Dynamark, told...

HAGERSTOWN, Md.—Throughout the past year, Dynamark entered some new areas: it moved into a new 24,000 square-foot facility, launched a funding program for its dealers, and entered the mPERS space through working with Numera's Libris device. Company CEO Trey Alter looks ahead at 2017 as the “year of improvement.” “This year our theme is it's all about service, both for Dynamark customers and helping our dealers provide better service to their customers. It's easy to create...

HAGERSTOWN, Md.—Dynamark Monitoring, a wholesale central station based here, received a $15 million senior credit facility from Citizens Commercial Banking, a division of Citizens Bank.“The line of credit is really meant for acquisitions and expansion of the business,” Trey Alter, Dynamark's president and CEO, told Security Systems News. “We're always looking for quality central stations and well-managed alarm companies that are looking to partner with a larger company, or...

HAGERSTOWN, Md.—Dynamark moved its headquarters into the same building as its monitoring center—a 28,000 square-foot space.“We needed more space, both now and to have room to grow in the future, and we wanted to set the office up and consolidate them,” Trey Alter, Dynamark's president and CEO, told Security Systems News. “We purchased the building in 2008, when we constructed the central station.”Specifically, Dynamark will use the new, larger space for its service,...

HAGERSTOWN, Md.—Dynamark has entered the mPERS space, working with Numera and the Libris device, and introduced a new mPERS program to its dealers.“We've been looking at PERS products for the last several years, really thought there was opportunity in the mobile PERS space for the everyday alarm dealer, but we couldn't find a product that we were really excited about,” Trey Alter, Dynamark president and CEO, told Security Systems News.Alter said that Dynamark has been offering PERS...

Trey Alter, CEO of Dynamark, has been with the company since he was in high school. He is a Security Systems News “20 under 40,” Class of 2014. “I spent my early years just trying to learn all of the different aspects of the security business, from installing to selling to inventory control. I've had pretty much every position you can have in the security industry on my way to where I am today,” he said. Alter talked with SSN in July about the system he has at home.What kind...

“The Internet of Things,” the ever-increasing number of devices that are connected to the Internet, may represent a new frontier in monitoring. As the number of connected products rises, so do the revenue and service opportunities for security dealers to monitor those devices.To fully take advantage of these opportunities, however, mindsets must change, according to executives from third-party central monitoring stations who spoke to Security Systems News for this story.“I think...