Tag: alarm.com

TYSONS, Va.—Alarm.com has released the first commercially available video doorbell that rings without requiring any contact to reduce public health risks and make home visits and deliveries safer for all. The Alarm.com Touchless Video Doorbell is the next generation of video doorbells, combining sleek design with some of the most advanced video intelligence available to consumers for touch-free operation. “Protecting the health and safety of loved ones and our communities has never...

TYSONS, Va.—Alarm.com announced it has acquired Shooter Detection Systems, LLC (SDS), a provider of indoor gunshot detection technology. SDS was founded in 2013 to address the growing active shooter threat to the public by advancing proven military gunshot detection technology. SDS developed the Guardian Indoor Active Shooter Detection System, a unique combination of acoustic and infrared sensors and proprietary algorithms that accurately detects gunshots and communicates shooting incident...

Recent Q3 earnings announcements from smart home security giants ADT and Alarm.com helped to clear up the smart home picture a bit, as both companies addressed the current and future state of their partnership in light of ADT’s recent megadeal with Google earlier this year. Both company CEOs talked at length about their future plans as it relates to all parties involved, creating an interesting landscape as the race to control the smart home tightens while getting a little less murky at...

YARMOUTH, Maine—A few months ago, COVID upended the normality of the healthcare system, healthcare facilities and the daily, life-saving work of healthcare workers. Hospitals scrambled to meet the influx of infected people, while frontline healthcare workers begged for the rather simple things they were taught to always have when engaging with sick people — personal protection equipment (PPE) — which was and still is scarce. “Limiting unnecessary contact with COVID-19 patients...

DALLAS—International research firm, Parks Associates, announced the launch of an online conference and networking experience, November 10-12, focused on the connected home and IoT industries. The research firm will host six webinars on key topics, sharing latest consumer data and insights, culminating in a three-day, virtual conference that will bring industry leaders together to network and discuss the growing smart home market. The firm’s latest research predicts by 2024, total annual revenue...

TYSONS, Va.—Founded in 2004 and acquired by Alarm.com in 2015, SecurityTrax, a back-office, cloud-based platform built for the security industry and automation providers to manage all critical operational tasks, has recently and diligently been working on major upgrades and a complete redesign, all with the end user top of mind. Now, workflows are streamlined; new tech tools, dashboards and integrations give access to business performance data; and a simplified pricing structure has been adopted.“The...

BLOOMINGTON, Minn.—Alarm.com won a 2020 Excellence in Customer Service Award in the Organization of the Year category from the Business Intelligence Group. This award, which recognizes companies across the world that provide exceptional customer service and work to improve how organizations communication with consumers, was earned by the company's customer operations team, known as CORE (Customer Operations and Reseller Education), by delivering superior customer service, technical support...

YARMOUTH, Maine—This article is part of an ongoing series on recurring monthly revenue (RMR) opportunities within commercial security, including how security dealers are making the transition from residential to commercial security.Part one features security dealer Trinity Wiring and Security Solutions, a company that has had incredible success transitioning from a mostly residential security company to one that is seeing tremendous growth in RMR on the commercial side of the business.The company,...

The security business is in the midst of upheaval, with tech giants like Google and Amazon offering consumers the tools to set up and operate their own secure smart homes. And, the rise of IoT gadgets is further redefining the industry. However, if the last several decades serve as a guide, change and upheaval are the norm for security professionals. New technologies shift solutions and business models, and give both installing dealers and consumers new opportunities and experiences.Nest, Ring and...

TYSONS, Va.—Alarm.com announced a majority-stake acquisition of OpenEye, a provider of cloud-managed video surveillance solutions for the commercial market. OpenEye is optimized for enterprise-level commercial customers requiring expansive video recording capabilities, in addition to remote viewing, administration and diagnostic reporting.“OpenEye has consistently demonstrated that they are the unequivocal leader in the video-surveillance-as-a-service space and we are excited to help...