Milestone Systems announces AI, analytics built for security operations

COPENHAGEN, Denmark—Milestone Systems has announced new artificial intelligence (AI) and analytics solutions, enabling security teams to deploy generative AI with confidence. These include AI Search, Video Summarization, and Video Anonymization.

While generative AI is transforming other industries, many security operators still rely on manual processes for footage review, incident documentation, and video anonymization.

The stakes in security are high. Missed alarms or false positives can have serious consequences, making organizations cautious about hallucinations, inconsistent outputs, and trusting automated systems where accurate judgement is essential.

At the same time, the regulatory landscape is evolving rapidly. With the EU AI Act, General Data Protection Regulation (GDPR), and shifting data privacy standards, organizations managing terabytes of video want to learn from the data they already have – but face growing uncertainty about compliance.

Milestone's new AI solutions are purpose-built to address these challenges, helping security operators with AI solutions that they can trust in critical moments.

Targeted, accurate, and responsible: AI built for security

Designed to reduce manual effort at key points in the security workflow, Milestone’s generative AI solutions allow for faster video review, consistent incident documentation, and regulatory compliance – aligned with the EU AI Act and GDPR – within the Milestone ecosystem:

• AI Search enables investigators to quickly identify relevant elements using natural language – no complex filters or manual scrubbing required.
• XProtect Video Summarization uses generative AI to automatically produce text descriptions of video footage, standardizing incident documentation for operators and dramatically reducing review time.
• Video Anonymization supports compliance with GDPR and other privacy regulations.

Consider a reported traffic accident. With AI Search, an operator can describe the vehicle involved with natural language to surface relevant footage across dozens of cameras in seconds. Video Summarization then generates a structured, standardized and thorough incident report automatically. And when that footage needs to be shared with external authorities, Video Anonymization ensures all bystander faces and license plates are redacted before export.

All solutions are built for security teams to trust in real-life scenarios. Milestone’s vision language models (VLMs) are fine-tuned on vertical- and use-case-specific video data, delivering consistent, reliable outputs purpose-built for video intelligence — not broad, multi-purpose AI repurposed from other domains.

Milestone brings the same rigor to sourcing and managing video data – with compliance in mind from the start. Milestone’s library of video training data is responsibly sourced, fully anonymized, and traceable video data. Milestone uses brighter AI’s anonymization technology in its own data pipeline and is now making it available to customers directly.

"How can we build on our decades of experience in video management to prepare our customers for the next generation of artificial intelligence? The answer is trust. Trust that the data is compliant, trust that the AI is accurate, and trust that these tools will genuinely make operators' jobs easier. That's what we're delivering today,” said Andrew Burnett, Milestone chief technology officer.

Bringing AI to VMS, VSaaS, and analytics

With AI Search, operators simply describe what they're looking for in natural language and the system identifies and surfaces the relevant video snippets in seconds. To support secure and air-gapped environments, Milestone will also offer on-premises AI Search through BriefCam: the full intelligence of AI with no internet connection required. AI Search will be available by the end of 2026.

XProtect Video Summarization automatically generates detailed descriptions of video footage. Operators can send video clips with custom prompts and receive structured, consistent summaries of exactly what's happening in the scene. Integrated with XProtect's rules engine, summarization can run automatically on alerts, on a scheduled cadence, or on demand. The result is faster incident review, standardized documentation, and operators who can focus on response rather than paperwork. XProtect Video Summarization is powered by Milestone’s growing suite of use-case specific VLMs, such as its U.S. and EU Traffic models.

Video Anonymization automatically redacts faces and license plates in video footage -  enabling organizations to share, export, and store video in full compliance with data privacy regulations. Whether exporting evidence to law enforcement or sharing footage across departments, operators can ensure personal identities are protected without manual effort. Video Anonymization is powered by brighter AI's deep anonymization technology and will be available soon in Arcules and XProtect.