Tag: Nikki Johnson

ROCHESTER, Minn.—Now in its 45th year, Custom Alarm, based here, is finding residential security to be one of the fastest growing aspects of its business, said Nikki Johnson, the company's vice president and director of marketing.Johnson cited interactive services as an important driver of that growth.“We've sort of changed our model like a lot of security companies have,” she explained. “Back in the day it was security alarm, fire alarm or monitoring, that was it, and now...

ROCHESTER, Minn.—Custom Alarm, based here, started out 43 years ago in the basement of the home of the company's president and CEO Leigh Johnson, whose background was in sound. Today, the company of more than 75 employees still offers sound solutions, but also is a full-service security company and owns and operates its own UL-listed central station, and has more than 5,000 monitored accounts. And one of the fastest-growing areas of the business is fire, according to Nikki Johnson, Custom Alarm's...