Tag: Centralarm
Wholesale monitoring company success: It's all about the dealer
September 16, 2016Spencer Ives
YARMOUTH, Maine—Wholesale monitoring centers use a variety of methods to grow their revenue and account bases, but dealer relations and support is the key to success, according to several executives who spoke to Security Systems News.Affiliated Monitoring's VP Daniel Oppenheim put it this way: “We are in a business, much like equipment manufacturers, where our success is dependent on the success of our dealers.”Third party central stations grow by adding more dealers or supporting...
Centralarm opens new disaster recovery center
May 9, 2011Daniel Gelinas
BEDFORD, N.H.—Third party central monitoring center Centralarm is getting ready for the ribbon cutting at a brand new disaster recovery center based here. According to Centralarm president Kevin Helmig, the new 22-seat call center is the first step on a footprint-expansion path.
“We're adjacent to the Bedford Police/Fire Safety Complex. We stayed local for our second site so as to be able to quickly and easily allocate the required staff at both sites as needed,” Helmig said. "Future...