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AvantGuard Monitoring Centers renews TMA Five Diamond Designation

June 16, 2020SSN Staff

OGDEN, Utah—AvantGuard strives to exceed all monitoring and customer service standards, and to satisfy the requirements for the TMA Five Diamond designation is true sign of AvantGuard’s commitment to excellence.  To receive and maintain the Five Diamond designation a monitoring center must meet the “five points of excellence,” which are a commitment to:  Ongoing, job-related education and testing by having 100 percent of its monitoring center operators certified using the TMA online...

AvantGuard Monitoring, AvantGuard Monitoring Centers, Five Diamond, The Monitoring Association

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TMA launches Five Diamond Dealer Program

March 27, 2019SSN Staff

VIENNA, Va. - The Monitoring Association, an internationally recognized non-profit trade association whose mission is to advance the professional monitoring industry through education, advocacy, standards, and public safety relationships, recently announced the introduction of its Five Diamond Dealer Program.An extension of its prestigious Five Diamond Designation, which is the standard of excellence for the monitoring industry, the new program provides the means for TMA Five Diamond-designated alarm...

Five Diamond, Five Diamond Dealer Program, The Monitoring Association, TMA

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Monitoring Matters

Digital Life, Imperial Capital join PPVAR

January 15, 2014Leif Kothe

Several organizations recently joined PPVAR's growing membership roster, but two of the new additions are particularly striking. Digital Life, a home management platform from AT&T, is now on board, according to Keith Jentoft, an industry liaison for PPVAR. This comes about seven months after Digital Life earned CSAA Five Diamond certification. Investment bank Imperial Capital also joined the organization. This is doubtless an interesting development as well, with Imperial being the organization's...

AT&T, CSAA, Digital Life, Five Diamond, Imperial Capital, Keith Jentoft, physical security, PPVAR, SSN

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AT&T launches mPERS unit

December 13, 2013Leif Kothe

ATLANTA—AT&T has launched its mobile PERS units, called the EverThere, a small wearable device manufactured by Numera, a Seattle-based provider of mobile health solutions.Powered by AT&T mobile broadband network, monitored by a CSAA Five Diamond central station, with geo-redundant infrastructure, Penrose added. the device automatically detects falls, has two-way emergency calling, and will deliver both enterprise and direct-to-consumer solutions.Chris Penrose, SVP, AT&T, emerging devices, shed...

AT&T, Chris Penrose, EverThere, Five Diamond, Medicaid, Medicare, mPERS, PERS, physical security, SSN

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Time Warner Cable amps up IntelligentHome rollout

March 6, 2013Tess Nacelewicz

NEW YORK—After launching its IntelligentHome security/home automation product in upstate New York, Southern California and North Carolina in 2011, Time Warner Cable recently announced it plans to roll out IntelligentHome in its footprint nationwide in 2013.Maine, Kansas City, Mo., South Carolina and all of North Carolina—its original launch was limited to just Charlotte, N.C.—are some locations in which Time Warner has recently said IntelligentHome will now be offered.Andrew Russell,...

Five Diamond, IntelligentHome, Time Warner

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