Tag: Mission Critical Partners (MCP)
Florida county launches ASAP Service
January 20, 2026SSN Staff
OSCEOLA COUNTY, Fla. — Osceola County, located within the Orlando metropolitan area, has announced that it is now live with Automated Secure Alarm Protocol (ASAP) Service, a technology that automates alarm notifications and significantly reduces the burden on 911 telecommunicators in the county’s emergency communications center (ECC).
In 2025, the ECC handled more than 12,000 alarm notifications. Post implementation of ASAP, the center is expected to save telecommunicators between...
MCP launches service to assess readiness of public-sector companies to leverage AI
May 22, 2025SSN Staff
STATE COLLEGE, Pa.—Solutions provider Mission Critical Partners (MCP) has announced a new service whereby the firm’s subject-matter experts will assess the preparedness of a public-sector organization to adopt, implement, and manage artificial intelligence (AI) solutions effectively.
The goal of each AI readiness assessment is to identify strengths, gaps, and necessary steps to ensure that AI adoption aligns with the organization’s mission objectives, operational needs,...
ESX 2025 launches OpenXchange to spotlight security tech disruptors
May 1, 2025SSN Staff
ATLANTA—The Electronic Security Association (ESA) has announced the launch of the ESX OpenXchange Breakfast, a forward-looking session that will bring together three thought leaders driving the electronic security industry’s technological evolution.
The topic – AI, IoT, and Monitoring Transforming Security – will be presented by Priya Serai, CIO of Zeus Fire and Security, Matthew Wooton, co-founder/CTO of Ivani, and Darrin Reilly, president/CEO of Mission Critical...
Mission Critical Partners, Amazon collaborating to support 911
June 25, 2024SSN Staff
STATE COLLEGE, Pa.—Mission Critical Partners (MCP) announced that it will collaborate with Amazon Web Services (AWS) to drive implementation of Amazon Connect into emergency communications centers (ECCs), also known as public safety answering points (PSAPs) and 911 centers, across the United States.
MCP noted that an acute staffing shortage is afflicting ECCs from coast to coast. According to the International Association of Emergency Dispatch (IAED), the average vacancy rate...
Mission Critical Partners celebrates its 15th anniversary
February 2, 2024SSN Staff
STATE COLLEGE, Pa. – Mission Critical Partners (MCP) has announced the 15th anniversary of its founding as a firm providing consulting and managed services to public safety, justice, and government organizations.
Since its 10th milestone anniversary, MCP said that it’s experienced impressive growth. Over the last five years, six acquisitions were made that greatly expanded the firm’s service portfolio and subject-matter expertise. Simultaneously, the firm’s roster of subject-matter...
Mission Critical Partners names Bresnahan president of LMS unit
April 19, 2023SSN Staff
STATE COLLEGE, Pa. – Mission Critical Partners (MCP) has announced the promotion of Kevin Bresnahan to president of the firm’s lifecycle management services (LMS) business unit.
Effective as of April 1, Bresnahan succeeds David S. Jones, who joined MCP during LMS’s formation eight years ago. Jones will be retiring from MCP at the end of June. In relation to that MCP has named Steve Badgio to take Bresnahan’s position as leader of the LMS units co-managed information...