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Tag: Melissa Courville


Monitoring

Mobile's the word at annual DICE conference

August 29, 2012Rich Miller

BAY CITY, Mich.—Participants set the agenda at DICE Corp.'s annual Users Group Conference, so the topics can shift to reflect what is actually happening in the field. And a lot of the buzz at this year's event focused on what everyone in the industry has been talking about lately: adapting to keep up with the Web.The ninth annual DUG conference, held Aug. 6-8 in Frankenmuth, Mich., attracted nearly 80 participants from 75 companies, according to Melissa Courville, head of marketing and communications...

2012 Electronic Security Expo, DICE Corp., DUG, Engineered Protection Systems, Matrix Fire Inspection, Matrix Tech Service, Maximum Impact Awards, Melissa Courville, Security Systems News, Users Group Conference


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Monitoring Matters

DICE rolls out backup in Colorado fire

July 10, 2012Rich Miller

They are powerful numbers: More than 18,000 acres burned, 32,000 residents forced to evacuate, and nearly 350 homes destroyed. The Waldo Canyon fire outside Colorado Springs is now under control, but not before leaving its mark as one of the most destructive in the state's history. It's a long way from the sagebrush to Bay City, Mich., but that's where DICE Corp.'s Disaster Recovery Center geared up to help any clients threatened by the Waldo wildfire and others in the region. DICE software is used...

DICE Corp., Melissa Courville, Security Systems News


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Monitoring Matters

ASAP to PSAP: Full speed ahead

July 3, 2012Rich Miller

For central stations wondering if they'll ever be part of ASAP to PSAP, there was good news from ESX 2012: Progress continues to be made. Show attendees got an update on the protocol at a seminar led by Mark McCall of United Central Control, Glenn Schroeder of the Security Network of America, Pam Petrow and Anita Ostrowski of Vector Security, and Melissa Courville of DICE Corp. While ASAP might not be advancing fast enough to satisfy everyone in the industry, the panelists in Nashville listed a number...

Anita Ostrowski, ASAP to PSAP, CSAA, dice, ESX, Glenn Schroeder, Mark McCall, Melissa Courville, monitronics, Pam Petrow


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Monitoring Matters

Can Tweets hurt your central?

April 11, 2012Rich Miller

Social networking is a double-edged sword. It can be a boon to communication, but an ill-advised post can rebound to haunt you—and maybe your central—even if it's quickly deleted. So how do you manage the use of these sites and actually get them to help your business? A CSAA webinar, “Social Media in the Central Station,” will take on the topic from 1 to 2 p.m. EDT on Wednesday, April 18. The session will be presented by Annie Roderick, monitoring center manager for Wayne...

Annie Roderick, Central Station Alarm Association, CSAA, dice, Melissa Courville, Security Systems News, Wayne Alarm Systems


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Monitoring

DICE transforms with NOC, complete disaster recovery center

February 10, 2011Daniel Gelinas

BAY CITY, Mich.—DICE is upgrading its NOC and disaster recovery center, based here, putting in more network infrastructure to accommodate the influx of technology-back-up clients the company sees coming. The updated capabilities include “next generation technology” that evolves the central station automation platform provider beyond its roots, according to company founder and president Cliff Dice. “If you think about our new generation disaster recovery center, it's not just...

Cliff Dice, dice, disaster recovery center, Melissa Courville, network operations center, NOC


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Monitoring

DICE delivers free DICEWise Wiki to save clients time, money

August 19, 2010Daniel Gelinas

BAY CITY, Mich.—DICE has begun using the knowledge management solution SamePage from Fremont, Calif.-based eTouch to tighten up operations, cut down on wasted paper and postage and deliver up-to-date efficiency to its central station clients through the implementation of the DICEWise Wiki. The best part about all this saved time and money, according to DICE president and CEO Cliff Dice, is that it's free for DICE clients. “Someone at the DICEWise Wiki seminar at the Dice Users Group asked...

Cliff Dice, dice, DICEWise Wiki, Melissa Courville


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