Tag: Vivint
Vivint enhances service teams with Agentforce
December 27, 2024SSN Staff
SAN FRANCISCO AND PROVO, UTAH — Salesforce announced that Vivint, an NRG company and provider of smart home and security solutions, is leveraging Agentforce to augment its customer service teams and provide 24/7 autonomous agent support for customers.
Vivint specializes in smart home and security systems featuring automation and smart energy integrations. The company has received more than 400 patents for its smart home products and features and currently serves over two million customers...
Vivint celebrates 25 years
September 30, 2024SSN Staff
PROVO, Utah — Residential security and smart home services provider, Vivint, is celebrating its 25th anniversary.
Vivint pointed to the past quarter century, where the company said it has led home security innovation, efficiency, safety and defining what it means to have a smart home.
Vivint’s suite of smart home and security products includes a variety of home security cameras, doorbell cameras, sensors, smart locks and keypads in addition to their offered services. Vivint offers...
Orange County, N.C., ECC goes live with TMA’s Automated Secure Alarm Protocol
August 2, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring...
Buncombe County ECC goes live with TMA’s Automated Secure Alarm Protocol
July 11, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) announced that the Buncombe County Public Safety Communications Center (BCPSC) became the 145th Emergency Communications Center (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers...
Florida ECC goes live with TMA’s Automated Secure Alarm Protocol
May 21, 2024SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Palm Beach County Fla. Sheriff's Office became the 144th Emergency Communications Center (ECC) in the U.S. and the 11th in the state of Florida to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ECCs.
Palm...
Trident IoT completes $10M fundraising, welcomes Pedersen to board
April 19, 2024SSN Staff
CARLSBAD, Calif. – Trident IoT, a silicon provider and radio frequency (RF) technology company, announced the completion of a $10 million fundraising round.
Trident IoT said that it offers Z-Wave silicon solutions and product design and development consulting services for any RF technology, and that this latest fundraising round will allow the company to expand silicon/hardware solutions development, engineering support, and certification preparation services across the gamut of IoT and...
Trick or treatise
November 1, 2023Ken Showers, Managing Editor
As promised, I’m going to talk up a particular subject for this week’s Monitoring Matters, and we’re going to discuss lawsuits!
While I write this the witching hour has come to pass and Halloween has run its course for the year, although probably not all the sugar in some of your bloodstreams (shame on you, that was your child’s candy). October went out with a bang however, with a couple of really big announcements for the security industry over the course of the month....
Vivint ordered to pay $45 million to SkyBell Technologies
October 27, 2023SSN Staff
IRVINE, Calif. – SkyBell Technologies, a video doorbell and smart home security solutions provider, has announced a successful outcome in its recent patent infringement lawsuit against Vivint.
According to a release from the company, on Monday, Oct. 23, 2023, a federal jury in the Sherman Division of the Eastern District of Texas rendered its verdict, determining that Vivint Inc. willfully infringed upon two of SkyBell's patents, leading to a damage award of $45.4 million in favor of...
Fourth Maryland ECC goes live with TMA’s Automated Secure Alarm Protocol
August 3, 2023SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced that the Queen Anne’s County, Md., Emergency Services is the 131st Emergency Communications Center (ECC) in the United States to implement TMA’s Automated Secure Alarm Protocol (ASAP).
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers. ...
40 under 40: Omar Taveras, CEO, Brodserv
July 12, 2023Cory Harris, Editor
YARMOUTH, Maine—Omar Taveras, 40, is the CEO of Brodserv, a nationwide installation and services provider that connects companies with installers and streamlines searching, scheduling, payments, and more, based out of Lehi, Utah. Find out what inspired him to pursue a career in the security industry, what being a "40 under 40" winner means to him, what appeals to him about the security industry, and more.
SSN: Describe your roles, duties, and tenure at your current job.
TAVERAS:...