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Tag: Brinks Home Security


William Niles

Residential

Brinks Home Security appoints permanent CEO

October 6, 2020SSN Staff

DALLAS— Brinks Home Security announced that its Board of Directors has appointed William Niles as CEO, effective Sept. 30, 2020. Niles had served as the company’s interim CEO since February 2020. “I am honored by the Board’s decision to place its trust in me and the incredibly talented and diverse team we have assembled over the past several months,” said Mr. Niles. “We are excited about the future of the smart home security market and the role we are going...

Brinks Home Security, CEO


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Residential

Brinks Home Security’s bulk acquisition of contracts

June 23, 2020SSN Staff

DALLAS—Monitronics International, Inc. and its subsidiaries, which includes Brinks Home Security, announced it has acquired approximately 114,000 residential alarm monitoring contracts from Protect America, Inc., totaling approximately $4.6M in recurring monthly revenue (RMR). “This transaction fits neatly into our philosophy of acquiring profitable accounts at scale and holding them for life,” William Niles, interim CEO, Brinks Home Security, said in the announcement. “The company [Brinks...

acquisition, Brinks, Brinks Home Security, Monitronics International, Protect America


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Residential

Jeff Gardner steps down as Brinks CEO

March 2, 2020SSN Staff

DALLAS—Brinks Home Security announced late last week that company President and CEO Jeff Gardner is stepping down from his position and from the company's Board of Directors, effective immediately.“Brinks Home Security is an exceptional company and leading the team has been an honor,” Gardner said in the announcement. “I am proud of what we have accomplished together and our deep commitment to serving our customers.”“On behalf of the Board, I want to thank Jeff...

Brinks Home Security, Jeff Gardner


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Also Noted

Brinks Home Security raises $43,000 for Mission 500 with annual 5K

November 1, 2019SSN Staff

DALLAS—Brinks Home Security hosted their fourth annual 5K benefiting Mission 500 on Saturday, Oct. 19 in Farmers Branch, Texas, raising $43,000 for Farmers Branch Elementary and Habitat of Humanity of Dallas. Prior to race day, Brinks employees assembled 600 refill packs for local elementary students and constructed home walls for Habitat for Humanity. “Brinks employees stopped by on their breaks during the workday to assemble backpacks and write encouraging notes to the children,”...

Brinks Home Security, Electronic Security Association, Mission 500


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Monitoring Matters

The importance of customer satisfaction and how to increase it

October 30, 2019Ginger Hill, Managing Editor

Yesterday's J.D. Power 2019 Home Security Satisfaction Study that includes both professionally (pro) installed and DIY home security systems got me to thinking about the importance of customer satisfaction as it pertains to the security industry. The study, based on responses from 5,289 customers, fielded during July and August of 2019, measured customer satisfaction with home security based on the following: billing and payment; customer service; price; professional monitoring; purchase and installation;...

ADT, Brinks Home Security, customer experience, customer relationships, customer satisfaction, DIY security systems, home security, JD Power, Ring Alarm, SimpliSafe


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On The Editor's Desk

Brinks Home Security teaming with Mission 500 for annual 5K

October 2, 2019Paul Ragusa, Editor

Brinks Home Security is teaming with Mission 500 for the company's fourth annual Brinks Home Security 5K on Saturday, Oct.19, 2019, in Farmers Branch, Texas. Proceeds from this year's event will benefit children attending Farmers Branch Elementary, Habitat for Humanity Dallas, and children living in poverty across the United States. Last year's Brinks Home Security 5K raised more than $52,000 and benefitted children at Farmers Branch Elementary, in addition to helping families displaced by the Northern...

Brinks Home Security, Jeff Gardner, Mission 500, Tom Nolan


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Commercial

American Defense Systems acquires Point Security

July 24, 2019SSN Staff

DALLAS—Today American Defense Systems announced the acquisition of Point Security, a fellow Brinks Home Security Authorized Dealer in Austin, Texas. While the transaction officially closed July 17th, both companies have been working together, installing smart security systems for Brinks Home Security. Curtis Kindred, CEO, American Defense Systems, has worked closely with Todd Fitch, CEO, Point Security for many years before deciding to join forces.American Defense Systems will continue to leverage...

American Defense Systems, Brinks, Brinks Home Security, Curtis Kindred, Point Security


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General News

All for one, one for all

March 25, 2019Paul Ragusa, Editor

YARMOUTH, Maine—As an avid runner and someone who has always tried to give back through charitable events, Brinks Home Security President and Chief Executive Officer, Jeff Gardner, loved the idea of participating in the Mission 500 Security 5K in Las Vegas when he first heard of the event from an employee at the company several years ago. But as he tells Security System News, little did he know at that time how inspired he would become, and, more importantly, how many families and children...

Alan Forman, Altronix Corporation, Axis Communications, Brinks Home Security, Fredrik Nilsson, George Fletcher, Jeff Eichenlaub, Jeff Gardner, Mission 500, Tom Nolan


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On The Editor's Desk

Brinks Home Security teams with Mission 500 for annual 5K

October 3, 2018Paul Ragusa, Editor

Brinks Home Security is teaming with Mission 500 for the company's third annual Brinks Home Security 5K on Saturday, Oct. 13, 2018, in Farmers Branch, Texas. Desiree Linden, the fastest woman in the 2018 Boston Marathon, will join the event as a special guest. Organizers are hoping to top last year's total of more than $35,000 to support children and communities in need throughout North Texas including those affected by Hurricane Florence. For those who can't attend the event, there is an option...

Brinks Home Security, Jeff Gardner, Mission 500


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Residential

MONI to become BRINKS Home Security

February 28, 2018Spencer Ives

DALLAS—MONI Smart Security recently announced an exclusive, long-term trademark licensing agreement with The Brink's Company, bringing about a complete rebranding of MONI and LiveWatch to BRINKS Home Security.“It's a really mutually beneficial deal. They wanted a national partner that would really leverage their brand, and we wanted a brand that people knew,” MONI CEO Jeff Gardner, soon to be CEO of BRINKS Home Security, told Security Systems News. MONI dealers will go to market...

Brinks Home Security, Doug Pertz, Jeff Gardner, MONI Smart Security


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