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Monitoring Matters

Heading to Resideo Connect 2019

October 23, 2019Ginger Hill

As the weather cools off here in Texas, I'm heading to the desert — Phoenix, Arizona to be exact, for some (more) sun and warmth, but most importantly to join Resideo at the CONNECT 2019 dealer's conference. It's here that I'll learn all about the connected home - security, HVAC, plumbing and more — and bring all that knowledge to you! Below is a description of all that you can look forward to in the coming days. The Partner and Innovation Showcase offers the opportunity...

2019, CONNECT, Resideo, smart home, smart home technology

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Monitoring Matters

Updates from Honeywell's CONNECT 2017

November 10, 2017Spencer Ives

This afternoon, I landed in San Diego to attend this year's Honeywell CONNECT conference. Below you'll find an overview of educational sessions I've attended and key themes and technologies highlighted throughout the conference. Be sure to check back as I'll be updating it for each day of the event. Saturday, Nov. 11 In CONNECT 2017's third general session, Michael Flink, president of Honeywell Security and Fire who flew in the previous night to address the event's attendees,...


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Suppliers closes on acquisition of business units from Icontrol

March 10, 2017Paul Ragusa

TYSONS, Va.—, a platform solution for the connected home and business, announced on March 8 that it has completed its previously announced acquisition of two business units, Connect and Piper, from Icontrol Networks.Comcast also completed its acquisition of Icontrol, specifically the Converge business, which includes Xfinity Home and creates Internet of Things (IoT) technologies and next-generation platforms for connected home security.The cash consideration paid by for the..., CONNECT, Dan Kerzner, iControl Networks, Piper, Steve Trundle

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CONNECT Panel: Company branding in the digital age

December 7, 2016Spencer Ives

HOLLYWOOD, Fla.—Tammy Beil, chief growth officer for marketing firm TABeil, kicked off her Honeywell CONNECT session by listing some of the most globally recognized brands, including Google, Coca-Cola, Mercedes-Benz and Nike. "This is not something that happens haphazardly, there's a reason that you know these companies,” Beil said. Beil, who has worked with AT&T, FedEx and, more recently, My Alarm Center, presented the session entitled, “Essential Components of a Great...

2016, CONNECT, TABeil, Tammy Beil

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Monitoring Matters

Let's CONNECT in Florida

November 9, 2016Spencer Ives

Day Three Day three kicked off with the third general session. Next, the day's keynote speaker, Dr. Robert Rohm, opened up a discussion on different personalities and how businesses can use a variety of tactics to increase connections and sales. Rhom lead the group through an exercise to see elements of their own personalities, whether they lean toward outgoing or reserved, task-oriented or people-oriented. Defining different pairings as dominant (outgoing and task oriented), inspiring...


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General News

Bank survey forecasts lots of M&A activity for 2016

November 24, 2015Amy Canfield

CHEVY CHASE, Md.—Dealers will be actively acquiring over the next year, according to a recent survey from Capital One Commercial Banking. “The survey indicated things we expected—a very positive outlook,” John Robuck, managing director of Capital One Commercial Banking, told Security Systems News. A high percentage of dealers who responded—68 percent—said they would be buying at least one other company in the coming year; 16 percent expect to purchase three...

2015, Capital One, CONNECT, John Robuck

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General News

Three perspectives on how to use social media

November 18, 2015Spencer Ives

SCOTTSDALE, Ariz.—When using social media, be consistent, use images or graphics, and find the right outlet for your company, according to representatives from three security companies. Rebecca Matson Purtz (photo on left), director of business development for Matson Alarm, Kristin Milner (photo in middle), director of marketing at ADS Security, and Alison Shiver (photo on bottom), residential sales and marketing manager from Shiver Security, shared how their companies use social media in...

2015, ADS Security, Alison Shiver, CONNECT, Kristin Milner, Matson Alarm, Rebecca Matson Purtz, Shiver Security, Social Media, Women in Security

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Central Monitoring values consistency

November 16, 2015Spencer Ives

ALBANY, Ga.—Judy Randle, president of Central Monitoring, gave alarm dealers advice on creating consistency through checklists and manuals at this year's Honeywell CONNECT, in the session “Run your business like a franchise: Why policies, processes and procedures are important.” The benefit is that franchises—Randle gave chain restaurants as an example—can make customers feel more comfortable because they'll be getting the same products and service at any...

2015, Central Monitoring, CONNECT, Judy Randle

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Doyle Security takes easy step to understand customers

November 13, 2015Spencer Ives

SCOTTSDALE, Ariz.—Doyle Security, a full-service company based in Rochester, N.Y., started better understanding its customers by asking one question: On a scale of one to 10, “How likely is it that you would recommend Doyle Security to a friend or relative?” With that question, Doyle can calculate its Net Promoter Score, Todd Julien, company director of sales, told an audience at Honeywell CONNECT 2015. "We think it's a growth strategy for us," he said. It lets the company...

2015, CONNECT, Doyle Security, Net Promoter Score, Todd Julien

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General News

Now may be the time to sell the company

November 2, 2015Spencer Ives

SCOTTSDALE, Ariz.—The financial environment for selling a security company is good and stable right now, according to Barry Epstein, president of Vertex Capital. According to Epstein, there's “More money chasing the sellers than there are sellers out there. Why? Private equity.” He does not foresee private equity groups withdrawing interest in the near future. Epstein presented “Timing Your Exit: An Update on Multiples and the Multiple Threats to Your Account Base”...

2015, Barry Epstein, CONNECT, Vertex Capital

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