Tag: The Monitoring Association (TMA)
ViewScan launches updated AI monitoring platform, redesigned website
September 22, 2026SSN Staff
BAY SHORE, N.Y.—Artificial intelligence (AI)-powered monitoring provider ViewScan has launched an updated version of its ViewScan Protect platform along with a redesigned website aimed at improving customer access to resources and information.
The company said the website features updated branding, simplified navigation and expanded content, including case studies, white papers, customer testimonials, FAQ resources and videos demonstrating real-world AI event detection. ViewScan also plans...
TMA launches foundational training program for video monitoring professionals
August 14, 2026SSN Staff
McLEAN, Va.—The Monitoring Association (TMA) has launched a new online training program aimed at helping video monitoring professionals develop the foundational skills needed to operate effectively in today's increasingly technology-driven monitoring environments.
The five-module course, Video Monitoring Foundations, is designed to provide operators with a shared industry knowledge base that can be supplemented by company-specific training, standard operating procedures,...
In brief: RapidFire makes buy, TMA opens registration, Brivo joins SBC
August 12, 2026SSN Staff
ST. LOUIS—RapidFire Safety & Security has acquired Comsec Associates, a California-based firm specializing in mission-critical in-building public safety radio communications systems.
Comsec, which has operated in the public safety communications sector since 1991, is known for its expertise in the design, implementation, testing, inspection and ongoing support of Emergency Responder Radio Communication Systems (ERRCS/ERCES).
The acquisition strengthens RapidFire’s ability to support...
TMA opens registration for annual meeting
August 6, 2026SSN Staff
MCLEAN, Va. – The Monitoring Association (TMA) has opened registration for its 2026 Annual Meeting, taking place Nov. 7-11 at the Grand Hyatt Grand Cayman Resort & Spa. The event will bring together C-suite executives, owners, senior leaders and key decision-makers from across the professional monitoring and security industry for strategic education, executive networking and conversations focused on what comes next.
Designed for leaders responsible for navigating change and identifying new...
The Monitoring Association names Chris Mahoney director of certification
June 26, 2026SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has named Chris Mahoney, MBA, MS, as director of certification, a newly created position at the organization.
In this role, Mahoney will oversee the development and expansion of TMA’s certification offerings, including its Five Diamond, FirstNet and IQ programs, and will work to introduce additional credentialing opportunities aimed at supporting workforce development across the professional monitoring industry.
Mahoney...
TMA names Motorola Solutions platinum partner
June 25, 2026SSN Staff
MCLEAN, Va. – The Monitoring Association (TMA) has named Motorola Solutions a Platinum Communications Partner in support of the Automated Secure Alarm Protocol (ASAP), recognizing the company's leadership in improving the public safety ecosystem, telecommunicator wellness and modernizing digital alarm communication between monitoring centers and public safety agencies. As one of the largest providers of computer-aided dispatch (CAD) systems, Motorola Solutions encourages ASAP adoption among...
In brief: Pye-Barker adds Fire Protection, ESA lauds innovation, TMA names board
June 10, 2026SSN Staff
ATLANTA—Pye-Barker Fire & Safety has acquired Washington-based Fire Protection Specialists, expanding its fire suppression services and strengthening its presence in the Pacific Northwest.
Founded in 1999, Fire Protection Specialists provides installation and service of fire suppression and fire alarm systems across Washington, Oregon, Idaho, Montana and California. Its customer base spans commercial and industrial sectors, including education, utilities, government and...
The Monitoring Association elects board of directors for 2026–2028 term
June 5, 2026SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has announced the election of seven industry leaders to serve on its board of directors for the 2026–2028 term. The directors will begin their terms following the association’s annual meeting in November 2026.
The following individuals were re-elected to the TMA board of directors:
· Michael Picciola, ADT, LLC – Vice President
· Justin...
Registration opens for The Monitoring Association’s 2026 OPSTech conference
May 14, 2026SSN Staff
MCLEAN, Va.—The Monitoring Association (TMA) has opened registration for its OPSTech 2026 conference, scheduled for Aug. 31–Sept. 2 in Dallas.
The annual event brings together monitoring center leaders, technology providers and operations professionals for peer-driven discussions focused on improving monitoring performance and operations.
A key component of this year’s program will be a monitoring center tour hosted by COPS Monitoring at its Lewisville, Texas, facility.
“We...
Oklahoma City turns to ASAP Service to speed emergency response
April 28, 2026SSN Staff
OKLAHOMA CITY—Oklahoma City Police Department 911 Communications announced that it has gone live with ASAP Service, a standards-based solution developed by The Monitoring Association (TMA).
ASAP Service automatically and digitally delivers prioritized alarm notifications to the computer-aided dispatch (CAD) systems used by emergency communications centers (ECCs) across the country. The expected results of this initiative are faster, better-informed emergency response, fewer...