Tag: CSAA Five Diamond

LAKE FOREST, Calif.—National Monitoring Center's two monitoring stations, located here and in Irving, Texas, are now CSAA Five Diamond certified. “Achieving the Five Diamond Central Station Certification validates all of the hard work and the forward-thinking philosophy of our company,” Woodie Andrawos, president of NMC, said in a prepared statement. “NMC's mission is to provide the highest degree of technology, customer service and CSR training for the benefit of our dealers,...

STATESVILLE, N.C.—Wholesale monitoring center Security Central on July 10 achieved CSAA Five Diamond certification. The certification adds to the company's credibility and will help Security Central compete with the larger central stations, Caroline Brown, Security Central executive assistant, told Security Systems News. “Keeping our operators up to such high expectations, keeping their testing current, their continuing education classes current … that's what we're going to be focusing...

SAN ANTONIO—United Central Control, a leading wholesale monitoring provider based here, has entered into a partnership with CheckVideo to offer advanced video services and training for UCC's network of more than 500 dealers.The cloud-based services from CheckVideo include video detection and response, video alarm verification and virtual guard tours. Analytic capabilities allow the company's cameras to detect the presence of people and vehicles, not just motion, which “dramatically reduces...

NASHVILLE, Tenn.—ADS Security, a super-regional based here, has completed the acquisition of Chattanooga, Tenn.-based CrimeWatch Security, according to a news release.Acquiring CrimeWatch's customer accounts expands ADS' presence in Chattanooga, a market the company has served since 1997.The move advances ADS' pursuit of regional expansion.“ADS continues to expand our market share across the southeast by looking for companies with a tradition of outstanding service to their customers,”...

HAGERSTOWN, Md.—Dynamark Security Centers has announced a partnership with CheckVideo, giving dealers the opportunity for more RMR by upgrading customers' analog surveillance cameras with cloud-based video verification technology.Dynamark, which monitors accounts at its CSAA Five Diamond central station here, is offering “one more layer of protection” for customers through CheckVideo's Gateways platform, said Guy Kline, senior vice president of sales and marketing for Dynamark.“A...

HAGERSTOWN, Md.—Dynamark Security Centers, a well-known name in the security industry whose monitoring aspect disappeared through a series of acquisitions several years ago, is ready to make a monitoring comeback with a new central station slated to open here by the end of summer. The newly launched Dynamark Monitoring invested $1.5 million of its own money to acquire a 26,000 square-foot space that initially will create jobs for at least 35 operators with plans to continue expansion in the...