Tag: AvantGuard Monitoring Centers
AvantGuard, Freeus parent company appoints Steve Richards as CEO
March 17, 2021SSN Staff
OGDEN, Utah—Becklar LLC, parent company of both AvantGuard Monitoring Centers and Freeus, announced the appointment of Steve Richards as CEO.
Richards is an experienced CEO and has led numerous publicly-traded and private companies of meaningful scale. Josh Garner, Becklar’s founder and former CEO, has assumed the role of Executive Chairman of the company’s board of directors. Garner, who remains a significant shareholder, will continue to be actively involved in the company’s...
AlarmHive announces integration partnership with AvantGuard Monitoring
February 18, 2021SSN Staff
SALT LAKE CITY, Utah—AlarmHive, a security business management software company, announced a new integration partnership with AvantGuard Monitoring Centers, providing AvantGuard’s network of independent dealers with software that is built to be tailored to each individual alarm dealer’s business.
“We are excited to work with AvantGuard,” said Trent Whatcott, Co-Founder of AlarmHive. “Working directly with such great central station partners is key to our being...
Becklar, LLC closes with BV Investment Partners
July 14, 2020SSN Staff
OGDEN, Utah—Parent company of both AvantGuard Monitoring Centers and Freeus, Becklar, LLC partnered with Boston-based BV Investment Partners.“We are very excited to join forces with BV,” Josh Garner, CEO, Becklar, said in the announcement. “They are a leading middle-market private equity firm that focuses on tech-enabled business services, software and IT services sectors. Their strategic perspective will benefit us immensely. Further, our partnership will allow Becklar to continue its...
AvantGuard Monitoring Centers renews TMA Five Diamond Designation
June 16, 2020SSN Staff
OGDEN, Utah—AvantGuard strives to exceed all monitoring and customer service standards, and to satisfy the requirements for the TMA Five Diamond designation is true sign of AvantGuard’s commitment to excellence.
To receive and maintain the Five Diamond designation a monitoring center must meet the “five points of excellence,” which are a commitment to:
Ongoing, job-related education and testing by having 100 percent of its monitoring center operators certified using the TMA online...
A time to recognize young security professionals
May 20, 2020Paul Ragusa, Editor
As most of you know, each year for the past 13 years, the Security Systems News team has honored a diverse, talented mix of young professionals within the security industry. Known as “20 under 40” up until last year, when we changed it to “40 under 40” to encompass the growing security industry and to include security consultants into the mix for added depth and perspective, once again, we are searching for our next “40 under 40” class of consultants, end users, integrators and monitoring...
AvantGuard, Clairvoyant Networks create new-generation PERS monitoring
December 19, 2019SSN Staff
AUSTIN, Texas—AvantGuard Monitoring Centers announced its collaboration with Clairvoyant Networks, LLC, a provider of remote monitoring technology for family and professional caregivers, to launch a hybrid solution that enables both family caregivers and professional monitoring companies to remotely monitor and connect with loved ones at the same time.
This new solution combines the proven Theora Care remote monitoring with the AvantGuard Personal Emergency Response Systems (PERS) call center...
The security industry gives back
September 16, 2015Spencer Ives
YARMOUTH, Maine—Systems integration firm SSI founded Allegiant Giving to aid veterans and residential security company Alliance Security donates systems to domestic abuse victims. SSI and Alliance are not alone in their charitable efforts—Security Systems News' latest News Poll shows 89 percent of responding companies involve themselves in charities.Per Mar Security Services, as one example, has a structured model for donating. “We have an employee-funded charity program, which...
AvantGuard Monitoring launches 'hero' recognition program
October 30, 2013SSN Staff
OGDEN, Utah—AvantGuard Monitoring Center operators who go above and beyond to ensure customers are safe and satisfied will now be honored as part of the company's new AG Hero program, according to a recent release.
The company says it wants to recognize the human factor in a business that relies heavily on technology, noting that its employees are working to help strangers.
“It would be a shame for us not to recognize this fact, and that it's our operators who are, in many cases, quite...
Barnes Associates/SSN wholesale monitoring survey finds accounts up nearly 11 percent in 2012
March 13, 2013Rich Miller
YARMOUTH, Maine—The wholesale monitoring industry posted surprisingly strong growth in 2012, with accounts increasing 10.7 percent and average RMR for alarm companies following nearly in lock step, according to a new survey led by Barnes Associates.The third annual study, co-sponsored by Security Systems News and the Central Station Alarm Association, involved responses from 23 wholesale monitoring companies. It included the biggest players in the industry and added to data tracked since 2007.The...
AvantGuard converts all accounts to SGS' stages platform
February 3, 2011Daniel Gelinas
OGDEN, Utah—AvantGuard Monitoring Centers has converted all of its 110,000 accounts to the stages central station platform from SGS. The move was started on Jan. 18 and completed on Feb. 2 and, according to AvantGuard president Josh Garner, went off without a hitch.
“This was a huge undertaking, but our preparation has made for a very smooth transition. When it came time for game day, we had rehearsed what would happen numerous times. There were no surprises, and really no hiccups to...